Facilities Helpdesk Coordinator

We are recruiting for a Facilities Helpdesk Coordinator to support the delivery of our building maintenance services at RAF Benson. Job Description This is an entirely office-based role, responsible for coordinating the daily workload of engineers across the site, including reactive maintenance and planned preventative maintenance (PPM), using the Maximo CAFM system. You will also support the Facilities Managers with quotations, purchase orders, invoicing, general administration, contractor coordination and elements of waste management.

Responsibilities Schedule and coordinate daily engineer workloads Manage reactive and planned maintenance through Maximo Monitor outstanding jobs and ensure work orders are updated Support quotations, purchase orders and invoicing Provide general administration support to the Facilities Managers Provide occasional support to contractors and engineers Assist with waste management and CAFM administration Help engineers resolve basic tablet and system issues Experience in facilities, maintenance administration, helpdesk or engineering coordination Experience using a CAFM system, ideally Maximo Strong organisational and administrative skills Confident using Microsoft Office, particularly Outlook and Excel Excellent communication skills and attention to detail Patient and approachable when supporting engineers with technology Ability to manage multiple priorities in a busy environment In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities - experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders - and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020.

We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential. Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other's differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly. VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.