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Facility Executive Soft Services

randstad.com

Mumbai, Maharashtra

Job at a glance

Mumbai, Maharashtra
Location
randstad.com
Employer

A Facility Executive (Soft Services) is responsible for maintaining a safe, clean, and comfortable workplace by overseeing non-technical operations. Core duties include managing housekeeping, cafeteria services, pest control, security, and vendor management to ensure optimal hygiene and tenant satisfaction. Key Responsibilities Housekeeping & Janitorial: Oversee daily cleaning operations, restroom hygiene, and waste management across all floors and common areas.

Vendor & Contract Management: Supervise third-party contractors (housekeeping, security, catering, and landscaping) to ensure adherence to Service Level Agreements (SLAs) and KPIs. Helpdesk Operations: Monitor the internal CAFM/helpdesk ticket system to address employee workplace requests regarding facility conditions. Cafeteria & Pantry Services: Coordinate food and beverage setups, maintain pantry inventory, and conduct regular food quality and safety audits.

Compliance & Safety: Ensure facility operations meet health, hygiene, and Health & Safety (SHE) regulations. Space & Event Management: Assist with seating arrangements, internal office moves, and logistical setups for town halls or corporate events. Key Requirements Education: Bachelor's degree or a Diploma in Hospitality Management, Facilities Management, or Business Administration. Experience: Typically 1 to 4 years of hands-on experience in corporate, hospitality, or commercial real estate facilities.

Soft Skills: Strong problem-solving abilities, vendor negotiation, and proficiency in communication.A Facility Executive (Soft Services) is responsible for maintaining a safe, clean, and comfortable workplace by overseeing non-technical operations. Core duties include managing housekeeping, cafeteria services, pest control, security, and vendor management to ensure optimal hygiene and tenant satisfaction.

Key Responsibilities Housekeeping & Janitorial: Oversee daily cleaning operations, restroom hygiene, and waste management across all floors and common areas. Vendor & Contract Management: Supervise third-party contractors (housekeeping, security, catering, and landscaping) to ensure adherence to Service Level Agreements (SLAs) and KPIs. Helpdesk Operations: Monitor the internal CAFM/helpdesk ticket system to address employee workplace requests regarding facility conditions.

Cafeteria & Pantry Services: Coordinate food and beverage setups, maintain pantry inventory, and conduct regular food quality and safety audits. Compliance & Safety: Ensure facility operations meet health, hygiene, and Health & Safety (SHE) regulations. Space & Event Management: Assist with seating arrangements, internal office moves, and logistical setups for town halls or corporate events.

Key Requirements Education: Bachelor's degree or a Diploma in Hospitality Management, Facilities Management, or Business Administration. Experience: Typically 1 to 4 years of hands-on experience in corporate, hospitality, or commercial real estate facilities. Soft Skills: Strong problem-solving abilities, vendor negotiation, and proficiency in communication. experience 4

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