Family Support Worker

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Family Support Worker - Accommodation Location: Heathcote Building - office based initially Salary: £27,239 FTE Hours: 37 hours per week Contract: Temporary for an initial 3 months, with a view to becoming permanent Working Arrangement: Office based during probation, with the opportunity to work from home 1-2 days per week following successful completion of probation About the Role We are looking for an experienced and compassionate Family Support Worker to join an accommodation-based domestic abuse service.

This is an opportunity to support women and children who have experienced domestic abuse, helping them to move towards safe and independent living. You will provide risk-assessed, strength-based and needs-led support, working closely with families throughout their journey. This will include developing individual and family safety plans, providing practical and emotional support, and advocating on behalf of women and children with other agencies.

Key Responsibilities Provide high-quality casework support to women and children affected by domestic abuse. Manage a varied caseload, prioritising work effectively and responding to changing needs. Develop individual and family support plans and personal safety plans. Carry out risk and needs assessments, including Teen DASH RIC where appropriate. Advocate for women and children with agencies including MARAC, courts, housing, social care, health and voluntary/community organisations.

Support women to understand the impact of domestic abuse on their children and strengthen parent/child relationships. Provide practical support around parenting, challenging behaviour, schools, nurseries and other services. Plan and deliver creative sessions for children and young people around domestic abuse, health and emotional wellbeing. Develop and deliver therapeutic group work for children and their mothers.

Support families to access appropriate community-based services. Maintain accurate, confidential and detailed case records. Attend case reviews, team meetings and multi-agency meetings as required. Contribute to service outcomes, monitoring and reporting. Support the delivery of the service in line with relevant policies, procedures and contractual requirements. Undertake relevant housing management duties, including rent/service charge support, property checks, licence agreements, maintenance reporting and move-on/exit paperwork.

Promote safeguarding and ensure the safety and confidentiality of service users. Work collaboratively with internal teams, statutory services and external partners.About You We are looking for someone who has experience supporting vulnerable adults and/or children, ideally within a domestic abuse, accommodation, safeguarding or support setting. You will need: Experience of working with women and/or children affected by domestic abuse.

Experience of supporting vulnerable children on a one-to-one basis and/or vulnerable adults. Experience of working in a fast-paced environment, managing and prioritising your own workload. Experience of working effectively as part of a team. An understanding of domestic abuse and its impact on women, children and families. An understanding of the role of women's refuge/accommodation services and the importance of maintaining a safe and confidential environment.

Good knowledge of safeguarding for both adults and children. An understanding of the practical, emotional, social and economic issues affecting children and families experiencing domestic abuse. The ability to manage your own caseload and work effectively under pressure. Excellent communication and interpersonal skills. The ability to work sensitively and in a non-judgemental way with vulnerable survivors.

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