FFS Support Representative

We are Farmers – where ambition meets opportunity. At Farmers, we're not just known for unforgettable jingle – we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal – it's a way of life for both the organization and every individual on our team.

We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you'll find more than a job – you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate . Connect with us on Instagram , LinkedIn and TikTok , and let's build something incredible together! Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person.

Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary This role is responsible for driving sales growth and supporting financial professionals through product expertise, sales coaching, and client engagement.

The position serves as a key resource for agents by providing consultative sales support, product recommendations, and education on mutual funds, annuities, and life insurance solutions. Success in this role requires strong sales skills, understanding of financial products, and the ability to identify opportunities that help agents meet client needs and achieve production goals. Core Focus Areas Sales Ability - Proactive outreach, consultative conversations, opportunity identification, relationship building, and production growth.

Product Knowledge - Mutual funds, annuities, life insurance, retirement planning solutions, suitability considerations, and market awareness. Agent Support - Sales coaching, product positioning, territory coordination, pipeline follow-up, and consistent messaging with stakeholders. Essential Job Functions Utilize knowledge of mutual funds, annuities, life insurance, and securities products to support agents in identifying and addressing client financial planning needs.

Partner with agents to uncover sales opportunities, position suitable financial solutions, and help drive new business growth. Conduct proactive outbound calls to agents to discuss sales opportunities, product strategies, marketing campaigns, and business development initiatives. Provide product guidance, competitive positioning, sales concepts, and market insights to help agents effectively present financial solutions to clients.

Educate and coach agents on product features, benefits, suitability considerations, and sales best practices. Develop expertise in financial planning concepts, retirement income strategies, wealth accumulation, risk management, and insurance solutions. Support agents through the sales process, including product selection, case design, application submission, and follow-up activities. Maintain a thorough understanding of industry trends, market conditions, compliance requirements, and investment products.

Build and maintain strong relationships with agents to increase engagement, production, and overall sales results. Track sales activities, agent interactions, pipeline opportunities, and follow-up commitments usin