Job at a glance
Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems. Travelling to residential sites via a HGV in a two person team, around the region, powering a high-pressure water jet for restoration Clean, clear and maintain drainage systems Record each job report correctly on the specialist equipment provided Run diagnostics and repairs on drains Delivering good customer service Maintaining good health and safety practise while carrying out works Ensure vehicle stock is full and replenished Comply with health and safety responsibilities, i.e.
PPE / safe site setups protecting Lanes Group employees, the public and other road users Utilise VISTEC and Salesforce platforms Operate JHL specification vacuum tankers and associated equipment Safely access vehicle cabs, sites and offices using correct procedures (e.g., three points of contact...) Manipulate (including loading and unloading to / from tanker pipe storage trays) flexible pipework in a safe manner utilising correct manual handling techniques Work unsupervised in all weather conditions, wearing correct PPE or utilising the lone worker system Dynamically risk assess site access and working conditions depending on specific circumstances on arrival Liaising with the client regarding process and any updates Provide support to your colleagues Conduct thorough inspections of tools, equipment and plant before and after use Report any defects or malfunctions Carry out risk assessments and have a mature approach to risk perception Be aware of all Lanes Group policies and your responsibilities towards them Any other reasonable ad-hoc tasks, duties or projects as requested by management So if you enjoy working outdoors and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.
What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction. FULL TRAINING GIVEN - Great Opportunity The ideal candidate will be hard working and respectful and comply with health and safety standards. Experience in the use of High Pressure Jetting equipment is useful but not essential. Other drainage qualifications (e.g.
NRSWA and Confined Spaces) are an advantage. You must have a minimum of a HGV Class 2 licence, completed he certificate of professional competence (CPC), and have an up to date digi tachograph card. At Lanes Group, nothing is more important than the health, safety and wellbeing of our people, our customers and the communities we serve. As one of the UK's leading infrastructure delivery partners, we employ around 5,000 talented people across a nationwide network of depots and operational locations, delivering annual revenues in excess of £650 million.
We provide essential infrastructure, drainage, wastewater and utility services to many of the UK's leading organisations, including a significant number of FTSE 100 and FTSE 250 companies. Our success is built on the expertise of our people, our commitment to doing things safely and professionally, and our focus on delivering outstanding service every day. Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.
In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and c