Job at a glance
Job Title Highways Supervisor Salary £44,982- £54,500 Permanent Full time Location Central Depot, Langhorn Drive, Twickenham Other essential information The role sits within Resident Services. The Highways Section is responsible for all aspects of routine and non-routine maintenance and installation works carried out by the section on the boroughs' road networks. You will be required to supervise all aspects of Highway works including out of hours winter maintenance standby.
Objective of role You will be responsible for the day-to-day management of the Highways Section, including full line management responsibility for the workforce. You will support management in representing the BSP (Better Service Partnership) and liaising with external organisations, while ensuring that Members' queries relating to the service are dealt with promptly, professionally, and effectively.
You will play a key role in providing visible and motivational leadership to staff, promoting a positive and productive working environment, and supporting high standards of performance across the service. Through your leadership, you will help ensure the consistent delivery of high-quality services to residents and stakeholders. You will also undertake other duties as directed by management within the Operational Services Division to help ensure compliance with contractual and statutory obligations.
In addition, you will support the delivery of change programmes across the service and champion the use of digital systems and technology solutions to improve operational management, performance reporting, workforce deployment, and service delivery. As part of this, you will contribute to the ongoing digital transformation of the service, encouraging innovation and continuous improvement in working practices.
About the role You will provide effective supervision of operatives, agency staff, and contractors working on behalf of the Highways DSO Section. You will be responsible for supervising all aspects of routine and non-routine maintenance and installation works carried out across the boroughs' road networks, ensuring that highway works are completed safely, efficiently, and to the required standards.
You will authorise expenditure, purchase orders, and resource requirements within delegated limits, while contributing to budget forecasting and financial planning activities. You will carry out daily site inspections and checks to ensure works are undertaken safely, efficiently, cost-effectively, and in accordance with agreed specifications. You will supervise winter gritting operations and any out-of-hours activities undertaken by operatives, including weekend overtime and emergency response works.
You will perform all administrative duties associated with works from commencement through to completion, including timesheet approval, measurements, scheduling, permitting, purchase orders, and invoice submission. You will ensure that all works carried out by the section comply with the requirements of the New Roads and Street Works Act (NRSWA) 1991, the London Permit Scheme (LoPS), and any other relevant legislation, standards, and codes of practice.
You will ensure compliance with all relevant Health and Safety legislation, Council policies, procedures, and safe systems of work. You will assist management in ensuring that Members' enquiries and queries regarding service delivery are responded to promptly, professionally, and effectively. You will support the delivery of a high-quality, customer-focused highways service through effective workforce management, operational planning, and performance monitoring.
EssentialQualifications, Skills and Experience Qualifications - valid driving licence, NRSWA supervisory Level, Winter gritting supervisory level or obtain within 6 months of starting role Experience - Proven experience in effective control and discipline of the workforce and instigating the Council's Codes of Conduct and Performance as necessary - Experience of