Host

We are seeking a friendly, personable, and hospitality-driven Host / Hostess to join the team at 'ino. Our hosts are the first and last point of contact for our guests and play an important role in creating a warm, welcoming, and organized dining experience. The ideal candidate is confident, approachable, attentive to detail, and comfortable working in a fast-paced environment. We are looking for someone who enjoys working with people, is eager to learn, and understands that great hospitality starts the moment a guest walks through the door.

Qualifications: Passion for hospitality and creating a welcoming guest experience Friendly, personable, and confident with strong communication skills Professional, polished, and approachable demeanor Ability to remain calm and organized in a fast-paced environment Strong attention to detail and ability to multitask Reliable, punctual, and able to work with urgency Comfortable communicating with guests and team members Willingness to learn about the menu, restaurant, and service standards Ability to work collaboratively and support the entire FOH team Previous restaurant or hospitality experience preferred, but not required Must be available to work evenings, weekends, and holidays Responsibilities: Warmly greet and welcome every guest entering the restaurant Manage the flow of guests and maintain an organized and efficient door Accurately manage reservations, waitlists, seating, and guest requests Communicate wait times and seating expectations clearly and professionally Escort guests to their tables and provide menus as needed Answer phones and assist guests with reservations and general questions Maintain awareness of the dining room and communicate effectively with servers, managers, and support staff Help maintain a clean, organized, and welcoming host area Assist the FOH team wherever needed during service Learn and uphold 'ino's service standards and Steps of Service Create a positive and welcoming experience from arrival through departure Maintain professionalism and composure during busy periods What We Offer: A respectful, collaborative, and supportive team culture Training and continued development Staff meals, tastings, and educational opportunities Dining discounts Growth potential within a developing hospitality group An opportunity to learn and grow within a modern Italian restaurant with British flair Compensation: Hourly plus tips Benefits & Perks: Dining Discounts Required Skills Exceptional Guest Service Strong Communication Skills Creating a Welcoming Atmosphere Teamwork and Collaboration Attention to Detail Organization and Time Management Ability to Manage Guest Experiences Ability to Handle Stressful Situations Effectively Positive Attitude Professionalism Adaptability in a Fast-Paced Environment Willingness to Learn Reliability and Punctuality Proactive Problem Solving Cleanliness and Organization Strong Interpersonal Skills