Housing Operations Support Officer

HR_Recruitment_Pack_2024 JD_Housing_Operations_Support_Officer_-_2025_ To apply for this vacancy, click the “Apply Online” link. If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page.  Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button.

You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process.   If you are unable to use this service or would like assistance, please contact us via [email protected] or call the Human Resources team on 01483 523388.

An opportunity has arisen within the Housing Services for a Housing Operations Support Officer. This role sits at the heart of the Housing Services, and we are looking for an individual who is motivated, enthusiastic with a hands-on can-do approach who is looking for a bright future.   Operational Accountabilities: * Responsible for the delivery of high quality, effective admin tasks and service provision in support of the Property Services Team within Housing Operations.

* Primary Focus: To provide administrative and coordination support in the delivery of associated work streams; Damp & Mould, Community Estates & Development, Resident liaison & responsive repairs. * You need to have an excellent standard of written English, an eye for detail, the ability to work on your own initiative, good project management and organisational skills and a willingness to take personal responsibility to ensure tasks are completed.  * Computer literate with proven ability to use the Microsoft office suite of programs.

Including Word & Excel * To maintain accurate records, collating & recording information relevant to the subject matter. * To take a pro-active role in the delivery of the team’s work plans, goals, and values. * Strong commitment to providing the highest level of service to our residents, contractors, resident focus groups, members of the public, Councillors and MPs guaranteeing a timely answer to all enquiries For an informal discussion about the post, please contact Tracy Morgan, Housing Operations & Welfare Manager at [email protected] or 01483 523062 Closing date for applications: 9.00am on Monday 21st September 2026.

 Please note we do not accept applications after the closing date and time given on the advert. Interview date:  Week Commencing Monday 28th September 2026.   Equality and Inclusion Statement The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences – we are a Disability Confident employer and appoint on merit.

You can find out more about this scheme and check your eligibility here -  Working at Waverley Borough Council | Waverley Borough Council We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role.

You can find out more about this scheme and check your eligibility here -  Working at Waverley Borough Council | Waverley Borough Council Please note we do not accept applications after the stated closing time. Right to work in the UK will be checked as part of the interview process. Information We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications.

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