Job at a glance
HUMAN RESOURCES MANAGER Main Purpose: The purpose of the HR Manager is ensuring that the Company People strategy is embedded in the property, being a trusted partner to the leadership team and actively contributing to the hotel success. Reports to: Area Director of HR, Sicily and in dotted line to the General Manager. Main duties and responsibilities: • In charge of day to day HR operations • Foster a workplace culture that inspires and engages our People, where everyone feel valued • Shape a positive employee experience through all the employee life cycle • Embed a performance management approach by ensuring that managers and all team member have smart objectives, receive regular feedback and continuously develop competencies • Work with the Management to develop and act people-oriented and engaging activities (e.g.
Team Building, Staff Parties); • Support the HODs in analyzing the results of the Engagement Survey and in planning action plans; • Cooperate with the Personnel Administrator to ensure that hr administration practices are compliant with national law and aligned to Company culture; • Support the leadership team in managing workplace conflicts in a positive and proactive way; • Manage disciplinary processes in cooperation with Area HR Director; • Support the Regional Recruitment Team in the entire hiring process, including interviewing and overviewing the HODs’ required actions; • Work together with the Regional Recruitment Manager in organizing school visits, Company meetings and in attending local Career and Job Fairs; • Engage and partner with HODs to identify learning opportunities and needs and report them to the L&D Manager; • Manage the newcomers onboarding process, delivering the Induction program; • Support the L&D Manager in organizing trainings, managing every logistical need; • Provide advice on personal development plans and contribute to introduce systems that identify employees with high potential, develop career paths for succession planning and self-development.
• Organise H&S training and monitor certificates compliance and expiring dates What we offer: • Permanent contract according to C.C.N.L. Settore Turismo. • Learning & Development activities and career opportunities. • Opportunity to stay in our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spas.
• Free access to an everyday discount/benefit marketplace; • Staff celebrations. • Permanent contract; CCNL Tourism. Gross annual salary: €35,000-€40,000. Competencies required: • Managing Team Performance: Sets high standards for oneself, provides guidance to Management, suggest development and corrective actions in order to support the achievement consistently high levels of service. • Personal Effectiveness: Adapts interpersonal style and skills so that high quality results are achieved.
Modifies behaviour to accommodate for certain individuals, situations and different tasks. • Personal and team development: Seeks opportunities to learn and to develop themselves and others in order to add value to the performance of the department and hotel. • Business awareness: Understands the direct connection between day-to-day service delivery and how it impacts departmental, hotel and company success.
• Service excellence: acts as Company Ambassador, delivering its style and its culture to every stakeholder in order to be successful. • Technically skilled: Demonstrates and understands job requirements and displays the technical skills and knowledge required to perform job well and in line with the Company culture. Other requirements: • Previous experience in Human Resources in the same role; hospitality area is preferred; • English knowledge at Advanced level; • Bachelor’s degree in Human Resources or equivalent; • Strong computer literacy including knowledge of Microsoft Office; • Self-motivated with hi