Job at a glance
We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Income Auditor. The Income Auditor reports to the Assistant Director, Finance & Business Support and is responsible for ensuring the accuracy, completeness, and integrity of all hotel revenue transactions. This role is responsible for auditing daily revenue activity, verifying supporting documentation, reconciling revenues across all operating departments, and ensuring compliance with Accor, Fairmont, and hotel financial policies and procedures.
The Income Auditor works closely with Front Office, Food & Beverage, Spa, Retail, Golf, Events, and Finance teams to identify discrepancies, strengthen internal controls, and ensure accurate financial reporting. The Income Auditor plays a critical role in safeguarding hotel assets and maintaining the integrity of financial information., Revenue Audit & Verification Review and audit daily revenue transactions from all hotel operating departments, including Rooms, Food & Beverage, Retail, Spa, Golf, Recreation, and Other Operating Departments.
Verify that all revenue has been properly recorded, posted, and supported by appropriate documentation. Audit room revenue, occupancy statistics, complimentary rooms, house use rooms, no-shows, and rate variances. Reconcile daily revenue reports from the Property Management System (PMS) with supporting source documentation. Ensure all guest charges, payments, adjustments, and rebates are accurate and properly authorized.
Identify, investigate, and report revenue discrepancies, exceptions, or unusual transactions. Cashiering & Payment Reconciliation Reconcile daily cash receipts, credit card transactions, electronic payments, and other methods of settlement. Verify the accuracy of cashier closures and cash handling procedures. Review and reconcile credit card settlements and investigate outstanding or rejected transactions.
Ensure all deposits are balanced and accounted for in accordance with hotel policies. Coordinate with the General Cashier and operational departments to resolve discrepancies. Monitor compliance with cash handling and payment processing procedures. Financial Controls & Compliance Ensure compliance with Accor, Fairmont, and hotel accounting policies and procedures. Monitor adherence to established internal controls related to revenue recording and cash management.
Review discounts, rebates, refunds, voids, and paid-outs to ensure proper authorization. Conduct routine audits of departmental revenue processes and controls. Identify control weaknesses and recommend corrective actions and process improvements. Assist in safeguarding hotel assets through effective audit and compliance practices. Reporting & Financial Analysis Prepare and distribute daily revenue reports to hotel management.
Generate revenue summaries, exception reports, and operational statistics. Analyze revenue trends and identify unusual variances requiring investigation. Assist with the preparation of month-end revenue reconciliations and reporting schedules. Support forecasting and budgeting activities by providing accurate revenue information. Provide financial analysis and recommendations to support operational decision-making.
Month-End & Audit Support Assist with month-end closing activities related to revenue and balance sheet reconciliations. Prepare journal entries and supporting documentation as required. Reconcile revenue-related balance sheet accounts on a monthly basis. Support internal and external audits by providing revenue reports and supporting records. Ensure all audit documentation is complete, accurate, and readily accessible.
Participate in periodic financial reviews and compliance assessments. Systems Administration & Process Improvement Assist in maintaining the integrity of financial and operational reporting systems. Support testing and implementation of system enhancements, upgrades, and new processes. Help develop and improve audit procedures to enha