Job at a glance
Job summary We are looking for an Infrastructure Engineer to join our Developer Tooling team within our Corporate IT & Services Division. This role is ideal for someone with an understanding of tools such as SCCM and InTune, GitHub, GitLab, or Artifactory, who is keen to develop their skills while supporting complex software packaging and configuration services. You will work as part of a collaborative team, helping to maintain reliable, secure, and efficient environments for our users.
The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social, and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution, and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime, and migration. Job description As an Infrastructure Engineer, you will support the day-to-day running of our developer tooling platforms and assist with software packaging, configuration, and deployment activities.
You will gain hands-on experience across a range of technologies while contributing to support, maintenance, and improvement of services. Responsibilities: Assist in supporting and maintaining platforms such as SCCM, GitHub, GitLab, and Artifactory Help package, configure, and deploy software to enterprise environments using tools such as SCCM and Intune Monitor systems and proactively resolve issues Support incident, request, and change management processes Assist in maintaining system documentation and procedures Follow established processes for implementing changes and updates Work with the team to ensure services are secure, available and performing effectively Contribute to continuous improvement by identifying enhancements, efficiencies and opportunities for automation Person specification Essential Criteria: Information Security (Working) - Use information security practices and available security controls to contribute to protecting solutions and services.
Ownership and Initiative (Working) - Own a problem until a new owner has been found or the problem has been mitigated or resolved. Troubleshooting and problem resolution (Working) - troubleshoot and identify problems across different technology capabilities Technical Understanding (Working) - understand the core technical concepts related to the role and apply them with guidance. Service focus (Working) - Take inputs from various sources and use these to guide the design, development, delivery and operation of a service.
You always look to continually improve and get the best out of services you support. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Changing and Improving Working Together Technical skills We'll assess you against these technical skills during the selection process: Technical Understanding (Working) Troubleshooting & Problem Resolution (Working) Benefits Alongside your salary of £34,587, Office for National Statistics contributes £10,019 towards you being a member of the Civil Service Defined Benefit Pension scheme.
Find out what benefits a Civil Service Pension provides (opens in a new window). The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our valued colleagues across the organisation. Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that our careers site will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.
Inclusion & Accessibility At ONS we are always looking to attract the very best people from the widest possible talent pool, and we are proud to be an inclusive, equal opportunities employer. As a Disability Confident Leader we’re