Job at a glance
Job Summary We are seeking a highly motivated and professional individual to join the Planning & Student Records Department as an Insight Officer. This role is central to supporting the University's strategic and operational decision-making through the collection, analysis and communication of high-quality data and market insight. Working closely with the Planning Manager, Insight Analyst and colleagues across the University, you will help ensure that evidence-based insight informs enhancements to student recruitment, portfolio development, teaching and learning, and wider institutional performance.
Robert Gordon University is committed to delivering an outstanding student experience and making informed decisions based on robust data and analysis. The Insight Officer will contribute to this by supporting the development of reports, dashboards and market intelligence products that draw on both internal and external data sources, including UCAS, HESA and other sector datasets. The role will also support the delivery of institutional surveys and research activities, helping to generate actionable insight into student behaviour, market trends and organisational performance.
We are looking for someone with experience of working with datasets and presenting information in a meaningful and accessible way. You will have strong analytical skills and be comfortable using tools such as Excel and data visualisation platforms including Tableau or Power BI to identify trends, support reporting and communicate findings to a range of audiences. An interest in market research and the ability to interpret data from multiple sources to support decision-making will be important.
You will demonstrate excellent organisational skills, attention to detail and a commitment to data quality and accuracy. Strong communication and interpersonal skills are essential, as the role involves working collaboratively with Academic Schools and Professional Services to understand information requirements and deliver relevant insight. Experience of data analysis, market research, survey activity or reporting within a higher education, business or research environment would be advantageous, along with an understanding of data protection requirements and the importance of maintaining confidentiality when working with sensitive information.
This is a permanent, full-time role. For further information, please contact Duncan Young [email protected] In keeping with RGU's commitment to work/life balance you will have the opportunity to work from home for a portion of the working week and also benefit from a generous pension scheme, 46 days annual leave (including statutory days) an onsite nursery and sports centre, as well as a range of voluntary health and travel benefits.
We are committed to attracting and engaging a diverse range of staff and fostering a culture where everyone feels welcome, comfortable to express their ideas, and can reach their full potential. For more information, please visit Our Diverse Workforce pages. Job Description RESPONSIBLE TO: Planning Manager RESPONSIBLE FOR: N/A PURPOSE OF POST: The Insight Officer will assist in the collection, analysis, and dissemination of key data to support the organization's decision-making processes particularly in the area of market insight.
This role is responsible for maintaining data accuracy, providing basic analyses, and supporting the Insight Analyst in producing comprehensive reports and actionable insights. The Insight Officer will work closely with various teams to ensure that high-quality data informs both strategic and operational decisions across the institution. PRINCIPAL DUTIES Data Collection & Maintenance Collect, clean and maintain internal and external datasets relevant to organisational priorities.
Ensure data accuracy and integrity through routine quality checks and issue resolution. Support the delivery of institutional student evaluation surveys and related fieldwork. Support Insight G