Job at a glance
Agency Information The Texas Education Agency (TEA) oversees primary and secondary public education in Texas and is committed to improving outcomes for all public school students by providing leadership, guidance, and support to school systems across the state. Core Values We are Determined: We are committed and intentional in pursuing our primary purpose of improving outcomes for students. We are People-Centered: We strive to attract, develop, and retain committed talent that reflects the diversity of Texas, with each individual contributing to our shared vision for students.
We are Learners: We seek evidence, reflect on outcomes, and continuously improve in pursuit of excellence for students. We are Servant Leaders: We are public servants committed to improving opportunities for students and supporting those who serve them. Job Description Position Overview At the Texas Education Agency's Office of Governance (OG), we are driven by a powerful mission: to proactively support school systems, keep students safe, and uphold Texas education law with integrity, objectivity, and excellence.
Our core workstreams, Field Support and Compliance & Investigations, focus on strengthening governance, fostering a culture of accountability, and promoting continuous improvement across Texas schools. By working closely with school systems and agency teams, we help ensure every Texas public school student has access to a safe, high-quality education. On behalf of the State Board for Educator Certification (SBEC) and the Commissioner of Education, the Educator Investigations Division (EID) is responsible for investigating allegations of misconduct against educators and school employees in the State of Texas, playing a critical role in protecting the safety and welfare of students.
The two primary units within the division include Intake and Investigations. The Intake Unit reviews reports of misconduct, initiates the investigative process, tracks criminal-matters, ensures referrals contain sufficient factual information, and makes recommendations for case-opening in accordance with SBEC and agency policy and in the interest of student safety. The Investigations Unit investigates all reports of alleged misconduct by SBEC-certified educators and ensures due process is provided in all cases.
The Intake Manager oversees approximately 4 investigators and is responsible for planning and coordinating the efforts of the respective unit. This includes establishing goals and objectives, developing guidelines, policies, and procedures, and supervising members of the Intake division while critically reflecting on performance to increase operational efficiency. This position will report to the Director of Intake in the Educator Investigations Division and will work under general supervision with moderate latitude for exercising initiative and independent judgement.
Flexible work location in Texas may be considered for qualified candidates. Please note that a resume, cover letter, and short answer responses are required attachments for applying to this position. Incomplete applications will not be considered. Applicants who are strongly being considered for employment must submit to a national criminal history background check. Essential Functions Job duties are not limited to the essential functions mentioned below.
You may perform other functions as assigned. 1. Team Management and Supervision: exhibits strong performance management and coaching abilities in supervising a high-performing, mission-focused team; cultivates a culture of collaboration, accountability, and continuous improvement; works closely with managers of respective units to follow established clear data-driven objectives and motivates team members and monitors progress against established performance metrics and competency standards to achieve collective and individual goals; actively facilitates the professional growth and development of each team member 2.
Case Management and Quality Ass