Job at a glance
Internship ICT Support (80 - 100%) from August 2027 or by arrangement As an intern or trainee in our company, you will get to know a modern and very dynamic working environment. We offer you an exciting training period with deep insights into the respective areas of activity as well as into the constantly changing world of internet technology. You bring great enthusiasm for telecommunications, a good grasp of things, and a high level of commitment.
Reliability and good cooperation are a matter of course for us, you enjoy communicating with customers, and finding solutions motivates you. Tasks First and second level ICT support for our customers via telephone and email (ticket) (D/E/F) Support for private and business customers Diagnosis and troubleshooting of internet and network problems Interface between customers and engineering Recording and further processing of fault tickets with our suppliers Customer advice via telephone and email (D/E/F) regarding hardware and network Creating and revising support documentation Technical support for the residential products sales team Participation in projects Requirements Graduate of an IT training or further education and/or completed vocational training in the technical field Initial IT and network knowledge is an advantage You enjoy working in a team and are communicative German: very good oral and written skills English: good oral and written skills (French is an advantage) Other foreign languages welcome We offer a responsible area of work with development opportunities in a fast-paced and innovative industry and a modern workplace in the centre of Winterthur.
We maintain an uncomplicated, open and respectful interaction with each other, train interns and apprentices, and participate in the internet community. Benefits Home office - You work at a modern workplace in a central location in Winterthur or from home Company culture - We maintain a simple, open and respectful interaction with each other and work in a flat hierarchy Team events - Our company events range from exciting roller coaster rides to cosy barbecues and beer evenings in our company-owned "LABar" Additional benefits - We offer our employees training opportunities and child-friendly working conditions Holidays - Your work-life balance is important to us.
For this reason, we offer you 6 weeks of holiday with a 40-hour week, compensation for overtime and freedom in planning your working hours All benefits Would you like to apply with us? Apply now Applications from recruitment agencies as well as applications by email or post cannot be considered.