IT Service Delivery Associate

This is an ideal opportunity for someone at the beginning of their career, or perhaps looking to move into an IT environment from an administrative, customer service or coordination background. The role sits at the heart of our IT Operations function, helping to ensure colleagues across the business have the equipment, access and support they need to do their jobs effectively. While you'll work closely with internal IT colleagues and external suppliers, this is not a technical role.

Instead, you'll focus on coordination, administration, asset management and service delivery activities that keep our IT operations running smoothly. What you'll be doing… You'll support a wide range of day-to-day Service Delivery activities, including: Coordinating IT onboarding and offboarding processes for employees Preparing and deploying laptops, mobile devices and other equipment Managing IT assets and maintaining accurate records Monitoring stock levels and organising equipment Processing purchase orders, invoices and procurement requests Working with suppliers to obtain quotations, place orders and track deliveries Coordinating equipment collections and deliveries Providing administrative support across the IT Service Delivery function, Over time, people in an IT Service Delivery Associate position could develop into a range of roles, including: IT Service Delivery Analyst IT Service Desk Analyst Other specialist areas within IT Other operational areas outside of IT If you're looking for an opportunity where you can learn, develop and build valuable experience within a busy IT function, this could be the perfect next step., Global Female Health Policy & Female Health Champions Pregnancy Loss and Fertility Treatment Policies Endometriosis Friendly Employer (UK) Women-focused gym & female health events Mental Health First Aiders Disability Confident Committed Employer (Level 1) Race at Work Charter signatory Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.

Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. No previous IT experience is required.

We're looking for someone with strong organisational skills, excellent attention to detail and a willingness to learn., We're much more interested in your attitude and potential than any previous IT experience. You'll likely be someone who: Has excellent attention to detail and takes pride in getting things right Is highly organised and able to manage multiple tasks effectively Communicates confidently with colleagues, suppliers and stakeholders Enjoys problem-solving and finding practical solutions Takes ownership of tasks and follows them through to completion Has a positive, can-do attitude and enjoys working as part of a team Is eager to learn, develop and build a long-term career We'd welcome applications from early career / graduate candidates, or people with experience in areas such as: Administration Customer service Retail or hospitality Office support roles Logistics or coordination positions Based in our offices in Crewe, you'll enjoy mod