Journey call - Call Centre Advisors

Temporary Assignment: Initially 1 month with the potential to be extended If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. We are looking for customer-focused individuals to join a busy and supportive team, helping customers by handling inbound enquiries and providing excellent service. What You'll Be Doing Handling inbound customer calls and enquiries professionally and efficiently Providing accurate information and resolving customer queries Delivering outstanding customer service at all times Maintaining and updating customer records accurately Collaborating with colleagues to ensure the best outcomes for customers Working Hours 5 days out of 7, including every second weekend Shifts between 7:00am and 10:00pm Full flexibility is required across all shift patterns What We're Looking For Previous customer service experience (preferred) Excellent communication and interpersonal skills xohmjla Strong problem-solving abilities Good IT and administrative skills A professional and positive attitude Flexibility to work a varied shift pattern Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people