Job at a glance
We invite you to join the world of luxury hospitality at Fairmont Southampton as our new Laundry Attendant. The Laundry Attendant reports to the Assistant Director, Housekeeping and is responsible for the efficient processing of hotel, staff, and guest laundry. This role contributes to the cleanliness, presentation, and quality of linens, towels, uniforms, and guest clothing while ensuring proper equipment use and adherence to safety and hygiene standards.
The Laundry Attendant supports smooth hotel operations, upholds Fairmont brand standards, and contributes to a clean, organized, and service-focused work environment. Key Responsibilities Laundry Operations & Processing Sort laundry by type, fabric, and required care, ensuring proper handling of guest, staff, and hotel items. Wash, dry, fold, and press items following established procedures and machine settings.
Treat stains and spot-clean items using approved cleaning agents and methods. Operate commercial laundry equipment-including washers, dryers, ironers, steamers, and folders-safely and efficiently. Inspect all laundered items for cleanliness, quality, and damage before returning them to service. Maintain organization, cleanliness, and supply levels within the laundry room and related work areas. Quality, Guest Experience & Brand Standards Ensure all linens, uniforms, and guest items meet Fairmont cleanliness, presentation, and quality standards.
Handle guest clothing with care, discretion, and attention to detail. Respond professionally and courteously to guest or colleague inquiries related to laundry services. Uphold all health, safety, hygiene, and environmental policies in line with Fairmont standards. Teamwork & Department Support Work collaboratively with Housekeeping, Uniform Room, and other operational teams to meet daily linen and garment needs.
Support efficient linen flow by coordinating with Housekeeping Room Attendants and Supervisors during peak periods. Contribute to a positive, respectful, and team-oriented work environment. Assist with the training or orientation of new Laundry team members as required. Operational Support & Documentation Monitor and report equipment malfunctions, shortages, or maintenance needs promptly. Support proper chemical handling, labelling, and storage according to safety protocols.
Maintain logs or records as required for laundry loads, damaged items, inventory, or machine usage. Follow safe lifting, handling, and ergonomic practices. Other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: ·, Previous experience in a hotel laundry, housekeeping, or commercial laundry environment preferred.
Experience operating commercial laundry machinery is an asset. Education High school diploma or equivalent preferred. Competencies, Knowledge & Skills Strong attention to detail and commitment to quality and cleanliness. Ability to operate and care for laundry equipment safely. Good organizational and time management skills. Positive, reliable, and cooperative attitude with strong teamwork abilities.
Ability to follow instructions, procedures, and safety standards consistently. Good communication skills with a professional, guest-focused approach. Understanding of hygiene, chemical safety, and fabric care principles. Personal Attributes, Culture & Values Embrace the Fairmont brand promise and luxury in your role and in all your interactions. Foster an inclusive environment where every individual feels valued and respected Other Requirements Ability to work flexible hours, including evenings, weekends, and public holidays.
Physical capability to lift, push, and pull laundry loads (up to 30-50 lbs), stand for extended periods, and work in warm, fast-paced