Job at a glance
Leasing Agent Company: True North Management, Inc. Location: Alexandria, MN Employment Type: Full-Time Industry: Property Management – Residential, Multifamily, Commercial & Vacation Rentals Benefits & Perks Base Compensation Incentive Based Pay Simple IRA & Employer Contribution Employer Provided Healthcare Plan Fuel & Cell Phone Usage Stipends Career advancement opportunities Paid training and professional development Opportunity to grow with a rapidly expanding local company Position Overview True North Management is seeking a motivated, personable, and detail-oriented Leasing Agent to join our growing property management team.
The Leasing Agent will work directly under the direction of the Leasing Manager and will play an important role in maintaining strong occupancy, maximizing rental revenue, and delivering an exceptional experience to prospective and current residents. This is a hands-on sales and customer service position focused heavily on generating and converting leads, conducting property showings, following up with prospects, processing applications, executing leases, coordinating move-ins, and supporting resident retention.
The ideal candidate is a confident communicator who enjoys working with people, is comfortable in a sales environment, follows through consistently, and can manage multiple prospects and priorities at once. The Leasing Agent should be comfortable working independently while also collaborating closely with the Leasing Manager, Operations, Maintenance, Accounting, and other members of the True North Management team.
Key Responsibilities Leasing & Sales Respond promptly and professionally to prospective tenant inquiries by phone, email, text, website, and other lead sources. Generate and convert leasing leads into qualified applicants and signed leases. Conduct property showings and tours for prospective residents, including occasional evening or weekend appointments when necessary. Conduct and assist with open houses, resident engagement, and leasing events.
Clearly communicate property features, amenities, rental rates, availability, policies, and lease terms. Follow up consistently with prospective tenants throughout the leasing process. Work toward assigned leasing, occupancy, lead-conversion, and leasing-performance goals. Negotiate approved leasing terms and confidently close prospective tenants. Maintain accurate records of prospect activity, follow-ups, showings, applications, and leasing results.
Provide feedback to the Leasing Manager regarding prospect interest, objections, pricing, competition, and market conditions. Assist the Leasing Manager in achieving and maintaining high occupancy rates and maximizing rental revenue. Marketing & Advertising Advertise vacant properties across online rental platforms and other approved marketing channels. Create and maintain accurate property listings, descriptions, photos, virtual tours, and other marketing materials.
Monitor listings for accuracy, availability, pricing, and presentation. Assist with social media and other marketing initiatives as directed by the Leasing Manager. Maintain a strong understanding of competing properties, rental rates, availability, amenities, and housing trends in the local market. Communicate relevant local market information and prospect feedback to the Leasing Manager. Assist with marketing initiatives designed to reduce vacancy and improve leasing performance.
Applications & Tenant Screening Explain the application process, requirements, and qualification criteria to prospective residents. Process rental applications accurately and efficiently. Coordinate required credit, criminal, rental history, and background screening in accordance with company policies on an as needed basis. Communicate application decisions and next steps to applicants professionally and promptly.
Maintain confidentiality of applicant and resident information. Apply company-approved screening criteria consistently and fairly. Follow all