Legal Receptionist and Concierge Specialist
Ricoh
Job at a glance
Ricoh is a global integrated solutions provider known for connecting people and technology to create outstanding customer experiences and deliver innovative business solutions. With a commitment to empowering digital workplaces, Ricoh enables individuals to work smarter from any location by harnessing the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization.
The company prides itself on a high-performance culture driven by passion and purpose, aiming to guide customers toward a better and more sustainable future. Ricoh is dedicated to fostering a team environment that values collaboration, excellence, and continuous growth, providing employees with numerous opportunities for professional and personal development through various benefits and programs. Employees benefit from medical, dental, life, and disability insurance options, retirement savings plans, education assistance, paid vacation, holidays, and many other wellness and development initiatives.
The Senior Legal Receptionist & Switchboard role at Ricoh offers a unique opportunity to be at the forefront of a busy legal office environment in Seattle, WA. This full-time position serves as the initial point of contact for visitors, clients, and staff, delivering concierge-level service with professionalism and attentiveness. The role involves greeting guests, managing incoming communications, scheduling meeting rooms, and supporting legal professionals including law partners, attorneys, and paralegals with administrative duties requiring a strong understanding of legal procedures and terminology.
The Senior Legal Receptionist is essential in creating a positive client experience by managing telephone calls in accordance with firm standards, maintaining security and hospitality protocols, and providing valuable support across administrative tasks. This position demands superior organizational skills, a strong customer service mindset, proficiency in Microsoft Office, and the ability to handle multiple priorities in a dynamic legal setting.
The role also includes light hospitality duties and maintaining the professional appearance of reception and lobby areas. With competitive pay ranging from $20.46 to $28.91 per hour, Ricoh encourages candidates with relevant legal administrative experience to join a purpose-driven team that values excellence, confidentiality, and interpersonal skills, contributing directly to the firm's operational success and client satisfaction.