Job at a glance
Job Title: Manager, Culture & Change Department: CULTURE, CHANGE & LEARNING Expected Salary Range: $124055 - $155069 Annually Target Variable Performance Pay: 15% WORK ILLUSTRATION: Reporting to the Director, Culture, Change, and Learning, the Manager, Culture & Change plays a critical leadership role in advancing the organization's culture, transformation, and Diversity & Inclusion priorities.
Leading a team of Change Leadership professionals, this position is responsible for driving enterprise wide culture, change, engagement, inclusion, and leadership development initiatives that support the organization's strategic objectives and transformation journey. As a trusted advisor and strategic partner, the Manager leads the planning, execution, and sustainment of complex organizational, cultural, and digital transformation initiatives.
While the portfolio includes technology-related projects, the primary focus is enabling people through business transformation, organizational development, process and operational change, culture and employee experience initiatives, and other enterprise-wide change efforts. Leveraging strong change management expertise, the incumbent translates established methodologies into practical solutions that build organizational readiness, foster employee engagement, and support the successful adoption of new ways of working.
The Manager leads multiple concurrent projects while coaching and developing a diverse team of professionals with varying levels of change and project management expertise. Through collaboration with multiple teams and stakeholders, the Manager builds strong relationships, influences decision making, and helps create a high performing, inclusive, and future ready workplace. This role is instrumental in advancing leadership development programming, establishing and implementing culture and inclusion initiatives, and ensuring employees and leaders are equipped to navigate change successfully.
The ideal candidate brings strong experience managing teams, stakeholders, and enterprise wide transformation initiatives, along with the ability to lead through influence and deliver results in a dynamic environment. The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.
Successful candidates must possess the following c ompetencies and will be pre-screened for those bolded , prior to the interview portion of the selection process. Competencies are listed in order of significance. KEY RESPONSIBILITIES: Lead and deliver change management services for enterprise and project initiatives, including change strategy, stakeholder engagement, impact assessment, readiness planning, resistance management, adoption, and sustainment activities.
Provide expert advisory support to leaders, sponsors, and project teams, building change leadership capability, organizational readiness, and stakeholder alignment to successfully implement and sustain cultural, organizational, process, and digital transformation initiatives. Lead the planning, implementation, and evaluation of culture, engagement, inclusion, and employee experience initiatives that support organizational priorities and advance enterprise culture objectives.
Collaborate with leaders and business units to translate employee feedback, engagement results, and culture insights into meaningful strategies and action plans that strengthen organizational effectiveness and employee experience. Lead and develop a high-performing Culture and Change team, fostering capability, accountability, inclusion, continuous learning, and exceptional client service while ensuring effective workforce planning and resource management.
Develop, monitor, and report on key measures related to change readiness, stakeholder engagement, adoption, resistance management, sustainment, culture, and employee engagement, providing insights and recommendation