Job at a glance
Bellevue, WA: $84,000 - $156,000/yrBentonville, AR: $70,000 - $130,000/yrRegular/ PermanentSalariedLoading map...Bellevue, WA: $84,000 - $156,000/yrBentonville, AR: $70,000 - $130,000/yrRegular/ PermanentSalaried Position Summary... The Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating cross-functional collaboration to drive business objectives.
This role involves analyzing data to identify improvement opportunities, developing innovative solutions to enhance efficiency, and ensuring alignment with strategic goals. The position requires strong leadership in resource allocation, stakeholder communication, and process optimization to deliver measurable results. The Manager fosters a culture of accountability and continuous improvement while supporting associate development and maintaining compliance with company standards.
What you'll do... About the team: The team enhances quality and accuracy within Seller Marketplace operations by developing advanced AI investigative tools that improve escalation speed and case management precision. Collaborating across functions, the team drives operational excellence through data analysis, process improvements, and innovative solutions. Members manage projects, optimize workflows, and support business goals with a focus on accountability and effective communication.
This environment encourages continuous improvement to meet evolving marketplace demands and uphold high standards in operational performance. What you'll do: Manage multiple operational work streams by designing project plans, organizing timelines, and facilitating stakeholder meetings to implement initiatives effectively. Analyze data to identify root causes, develop solutions, and provide actionable recommendations aligned with business objectives.
Collaborate cross-functionally to develop and improve processes, tools, and strategies that enhance operational efficiency and reduce costs. Oversee resource allocation, monitor project progress, and take corrective actions to ensure timely delivery of results. Build and maintain strong relationships with key stakeholders to support business goals and drive execution. Lead and develop associates through coaching, mentoring, and performance management.
Ensure compliance with company policies and uphold ethical standards in all operations. What you'll bring: Proven experience in managing operations and project initiatives with strong organizational skills. Ability to develop, communicate, and execute project plans, timelines, and resource allocation effectively. Expertise in analyzing data to identify trends, root causes, and improvement opportunities aligned with business goals.
Strong skills in process improvement, operational excellence, and quality-driven execution. Demonstrated capability to influence stakeholders and collaborate cross-functionally to drive results. Proficiency in prioritization, accountability, and adapting to changing business needs. Effective communication and leadership skills to mentor and develop team members. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For i