Material Damage Specialist I, II, or Sr. - National General

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition.

This role is utilized as a peer mentor having mastered our processes and obtained technical expertise. National General is seeking a Material Damage Specialist to evaluate and resolve 1st and 3rd party auto physical damage claims. In this role, you will inspect damages, prepare comprehensive repair estimates, negotiate settlements, and ensure compliance with fair claims practices and company policies.

Depending on experience level, candidates may also serve as a technical resource and mentor to peers, leveraging advanced estimating expertise to support complex material damage losses. This position is fully remote for candidates residing in North Dakota, South Dakota, or Minnesota . Preferred Experience: Auto physical damage claims handling Writing and reviewing vehicle repair estimates 1st and 3rd party material damage claims Negotiating claim settlements and managing complex files Knowledge of estimating platforms (CCC, Mitchell, Audatex, etc.) Strong customer service, communication, and problem-solving skills Prior field estimating or material damage appraisal experience preferred Key Responsibilities Interprets regulatory compliance and fair claims practices Negotiates settlements, makes settlement payments and documents all activities in the most complex of files Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities Builds mastered relationships with both internal and external customers Supervisory Responsibilities This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

#LI-TR1 Skills Audit Management, Auto Insurance Claims, Business Acumen, Business Administration, Business Management, Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Material Damage Claims, Oral Communications, Presentations, Process Consulting, Relationship Management, Results-Oriented, Team Mentorship, Training Compensation Base compensation offered for this role is: Field Adjuster Cons I: $26.49 $40.99/hour Field Adjuster Cons II: $28.03 $43.70/hour Field Adjuster Sr.

Cons I: $35.82 $50.24/hour Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable. Joining our team isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you.

Joining our team means being part of something bigger a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an