Job at a glance
We are looking for a Mobile Response Cleaner to support cleaning operations across a portfolio of sites within the Hull and York region. Working as part of the KAN sector, you will play a key role in delivering high standards of cleaning services and ensuring client service level agreements are consistently achieved. Job Description We are seeking a reliable and adaptable individual who can respond to changing operational requirements and work across a variety of locations.
Daily and weekly assignments will be allocated by the Sector Manager, requiring flexibility, attention to detail, and a commitment to excellent service delivery., Deliver recovery cleaning operations across an allocated portfolio of sites. Carry out all aspects of cleaning operational delivery within sites in your remit. Respond to requests and operational priorities set by the Sector Manager. Complete periodic cleaning activities in line with client specifications and schedules.
Adhere to all client security procedures, policies, and site-specific requirements. Maintain site standards, including stock control and the organisation of cleaning storerooms. Record site visits accurately and ensure all required time and attendance procedures are followed. Build positive working relationships with clients, colleagues, and stakeholders while delivering excellent customer service.
Experience within a cleaning or facilities services environment. Excellent communication and problem-solving skills. Strong customer service focus and the ability to manage client expectations. Flexible, adaptable, and proactive approach to work. Good organisational and time management skills. Ability to build effective working relationships with colleagues and stakeholders. Attention to detail and a responsible, ownership-focused mindset.
Full UK driving licence, as travel is required within the role. ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: If you are interested in learning about