MS Optimization & Performance Management

Carry out the necessary analysis, data correlation, data mining, and trend prediction to enable proactive, knowledge-driven decision-making. 4G and 5G RAN Optimization experience. Minimum 7 years of experience. Perform performance analysis, including but not limited to capacity management, utilization, features, parameters, configurations, and technology assessments. Recommend and highlight issues/bottlenecks to the concerned departments and follow up until resolution.

Conduct the necessary studies and analyses required to accommodate continuous growth in network traffic while sustaining the agreed network performance. Perform major parameter and feature audits and follow up to resolve discrepancies. Recommend new features and parameter settings to improve network KPIs. Recommend tuning of existing features and parameters based on traffic growth and congestion trends to improve network KPIs.

Conduct OOKLA analysis for manual testing by other operators. Perform detailed sample-level analysis for any OOKLA degradation. Provide analysis and recommendations to improve OOKLA throughput, latency, and ranking. Conduct device-level analysis for 3G shutdown activities. Develop network, band, and carrier strategies to improve user experience. Perform user experience-based traffic management analysis through Tableau, highlighting time-to-content based on UE throughput.

Propose new technology use cases and initiatives. Conduct device-level analysis and provide actionable insights. Perform city-level coverage gap analysis based on geolocation data. Conduct city/district-level customer complaint analysis based on CRM data and provide recommendations. Detect problematic routers and smartphone devices impacting 5G retainability and accessibility KPIs using cell traces (CEM/LogTool).

Detect devices with capability issues impacting N40 accessibility KPIs by analyzing cell traces (LogTool). Experience with data processing and development tools such as SQL, VBA, Python, and Linux Shell scripting. Proficient in Microsoft Office applications (Excel, PowerPoint, and Word) to develop high-quality reports for technical and executive audiences. Perform E2E call flow-based analysis and studies to improve network performance.

Strong presentation, communication, reporting, and interpersonal skills, with fluency in English.