Job at a glance
Keep Technology Moving. Keep People Productive. Are you a hands-on IT professional who enjoys solving problems, supporting users and making sure technology works when it matters? We’re looking for an On-Site Engineer to join one of our clients. This is an exciting opportunity for an IT support professional who thrives in a fast-paced environment and takes ownership from the first ticket to final resolution.
WHAT YOU’LL BE RESPONSIBLE FOR Provide daily end-user IT support , including printers, Microsoft Office applications, Intune and laptop imaging. Troubleshoot network and server-related issues and resolve technical problems efficiently. Manage tickets from updates and follow-ups through to successful closure . Take ownership of assigned IT projects , ensuring progress and updates are maintained. Provision and configure mobile phones and devices .
Set up and create user accounts , ensuring users have the appropriate access. Maintain accurate technical documentation and contribute to defining and improving IT procedures. Work closely with users and technical teams to deliver a professional, responsive IT support experience. Requirements WHAT YOU’LL BRING 2–3 years’ experience in IT support / desktop support / on-site engineering. Matric / Grade 12 .
A+ and/or N+ certification . Microsoft certification is advantageous. Strong troubleshooting and problem-solving abilities. Hands-on experience with end-user support, Microsoft Office, Intune and laptop imaging . Exposure to network and server troubleshooting . Good communication and customer-service skills. Strong ticket management, documentation and follow-through. Own reliable transport . Ability to work on-site during standard hours.
WHY THIS OPPORTUNITY? This is more than simply closing IT tickets. You’ll be a key on-site technology partner, helping users stay productive, taking ownership of technical challenges and contributing to projects that improve the IT environment. If you’re hands-on, dependable, technically curious and passionate about delivering great IT support , we want to hear from you! READY TO MAKE AN IMPACT? Apply now and take your IT career to the next level!