Operations and Membership Lead

About us The Alliance for Youth Justice is an alliance of more than 70 non-profit organisations advocating with and for children to drive positive change in youth justice across England and Wales. We mobilise our members’ frontline expertise, children’s lived experience, and evidence from research to champion a child-centred, rights-based and trauma-informed system that treats contact with the justice system as a sign of unmet need and systemic failure, prioritises support over criminalisation and gives every child the opportunity to thrive.

We're widely recognised as the most influential group campaigning for improvements to the system, with trusted access to decision makers, working towards three goals: keeping children safe from the youth justice system through prevention and diversion; racial justice across the system; and custody as a last resort for children. About the role Following the launch of our new strategic approach, our Operations and Membership Lead will provide the operational, financial and administrative backbone of the organisation — keeping our finances and governance on track, and coordinating our network of over 70 member organisations.

Finance, operations and governance (70%) — manage bookkeeping in QuickBooks, coordinate banking, prepare management accounts, support grant financial reporting, maintain internal systems (SharePoint, IT), lead on policy compliance (safeguarding, GDPR, health and safety), and support Board governance and statutory filings. Membership coordination (30%) — manage the end-to-end membership process from enquiries to renewals, coordinate member surveys and data, and organise our events — quarterly member meetings, roundtables and webinars.

Anti-racist, anti-oppressive practice runs through how we work with our Board, staff, members and stakeholders. About you You have experience in an operations, finance or administrative coordination role within a non-profit or membership organisation, including managing the full financial cycle within a charity and a working knowledge of charity fund accounting. You're practically experienced with QuickBooks (or equivalent), highly proficient in Microsoft 365, SharePoint and Excel-based tracking systems or CRMs, and bring exceptional organisational skills, discretion and a proactive, self-motivated approach.

You have a personal commitment to anti-racism, social justice and child rights. Why join us We're a small team of three punching well above our weight, with real scope to shape how we work and few layers of hierarchy. We offer flexible, trust-based home working (within core hours), plus 25 days' leave (pro rata), Christmas office closure, and a 5% employer pension contribution. We encourage applications from historically marginalised groups even if you don't meet every requirement, and we do not use criminal records to exclude candidates.

Please download the reruitment pack to find out more and read the full job description and person specification.