Operations Manager - Meter & Inspection Services

The Opportunity Company, Department: Nova Scotia Power, Energy Delivery Services Location: Beechville, NS Type of Employment: Regular, Full-Time - On-site Closing Date: September 25, 2026 We are currently seeking an Operations Manager - Meter & Inspection Services . Reporting to the Director of Energy Delivery Services, the Operations Manager is responsible for the safe and efficient planning, scheduling, and execution of meter services, inspection services, and meter shop operations across the province.

Key elements of this role include: As a key member of the Energy Delivery Services team, you will lead a team responsible for delivering positive customer experiences while meeting regulatory obligations and operational performance targets. Responsibilities: Promote and ensure a culture of safety by adhering to and enforcing all Occupational Health & Safety rules, regulations, and the Nova Scotia Power Safety Management System.

Ensure regulatory compliance and performance related to the Meter Quality Assurance Program, the Electrical Installation Act, and other applicable standards. Provide strong fiscal leadership, including resource planning and budget management, to meet business and financial objectives. Identify, lead, and champion process improvement initiatives, working collaboratively across teams to enhance efficiency, effectiveness, and customer outcomes.

Support and guide team members through change initiatives with empathy and transparency, maintaining engagement, morale, and productivity. Oversee the effective operation and maintenance of vehicles, equipment, and operational procedures of your teams. Contribute to long-term business planning through the development of operational work plans and management of capital and operating budgets. Champion a customer-first approach, ensuring customer needs are met while achieving experience targets and performance metrics.

Lead and develop a high-performing team by fostering a positive and respectful work environment, ensuring strong safety practices, and driving operational excellence. Maintain high levels of employee engagement, morale, and productivity through coaching, development, and inclusive leadership practices. Administer the Collective Agreement, ensuring fair and consistent application. These skills will make you successful: To thrive in this role, you recognize yourself in most of the following competencies and skills listed below: A university degree or an equivalent combination of education and relevant experience 7-10 years of leadership experience in a utility or related operational environment, with a strong focus on safety and customer service excellence Demonstrated leadership, communication, organizational, and team development skills Experience in resource planning and utility financial management is considered an asset.

We understand that experience comes in many forms, and we're dedicated to adding new perspectives to the team. So, if your experience is close to what we've listed above, please consider applying. Have a question or want to learn more about this opportunity? Learn more about our culture and values At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported.

Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by September 25, 2026, and let us know why this role is right for you.

The perks of joining our team? We offer: Flexibility : One flexible remote workday. Health & Wellbeing : A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, Employee and Family Assistance Program, parental leave top-up plan and wellness b