Payments Officer

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration.

Here, your influence goes beyond existing products – you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong.

Challenge yourself. Challenge the future. Join NAGA! We are currently seeking a Payments Officer to join our talented team. Here, you will find the perfect environment to thrive, excel, and contribute to reshaping the financial landscape. Location : Bucharest, Romania (hybrid). Responsibilities: Monitor client deposits to ensure accuracy and timely processing. Process client withdrawals in accordance with company procedures and approval thresholds.

Authorize withdrawals within assigned limits and escalate when required. Liaise with banks and third-party Payment Service Providers (PSPs) regarding payment execution and related matters. Build and maintain professional relationships with banking partners and PSPs. Review payment-related documentation to ensure compliance and accuracy. Update and maintain accurate records in the CRM system. Process applications for new client accounts, including account opening, maintenance, and closure requests.

Amend and update existing client account information, ensuring validity of documentation. Validate client documentation through independent third-party e-verification providers. Maintain electronic records of client documentation (Agreements, KYC documents, Investor Questionnaires, etc.). Respond to client inquiries via email in a timely and professional manner. Collaborate with internal departments to ensure smooth and efficient payment operations.

Follow departmental procedures and comply with internal policies and external collaborator instructions as directed by management. Perform other duties as assigned by the line manager. Requirements: Previous experience (1–3 years) in payments, banking, or financial operations. Strong understanding of KYC/AML procedures and compliance standards. Experience working with payment gateways, PSPs, and EMIs.

Excellent analytical and problem-solving skills. Strong attention to detail and ability to work under pressure. Excellent command of English (both written and verbal). Proficient in Excel and familiar with CRMs/back-office systems. Ability to manage multiple priorities and meet strict deadlines Benefits: Global Career Evolution: Ready to grow fast and achieve your dreams? At our company, your passion and curiosity are the keys to unlocking exciting opportunities.

Dive into a dynamic, international environment where innovative ideas and diverse perspectives drive success. Here, every project is a chance to create meaningful impact, expand your horizons, and shape the future. With the support of a global team, your hard work will propel you to new heights. Skill Hyper-Growth: If you are eager to stay ahead and challenge the future, NAGA is the right place for you.

With top-tier training, certifications, and cross-functional projects, you will gain the skills to lead and innovate. Our culture of continuous learning means you will never stop growing, and you will have endless opportunities to collaborate and share knowledge with others. Together, we turn bold ideas into realities that make a difference. Connection & Belo