Pre Analytics ASCP Laboratory Supervisor- Day

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job Summary Central Processing Supervisor, Day7:00am to 3:30pmMust be ASCP CertifiedStarting rate is $43/hour.

Hourly pay is based on experience, education, and certifications, plus additional differentials, premiums, and incentives where applicable.The Core Laboratory Central Processing Evening Shift Supervisor reports to the Technical Director of Pre/Post Analytics in the Core Laboratory. Central Processing consists of all laboratory functions prior to and after the testing process, including managing workflow and pre/post-analytical automation, specimen processing, specimen accessioning, reference lab interfaces and reporting, and customer service.

Functionally responsible for coordinating the daily operation of the front office of the core laboratory. Oversees all Pre and Post analytic activity on the evening shift, in close conjunction with the day shift MT Operations Coordinator, reference lab staff, and other individuals who oversee areas that have an overlapping operating relationship with Central Processing.Ensures that all activities, processes, and policies are carried out in strict compliance with governmental regulations, licensing agency standards, and hospital policies and procedures.

Will be responsible for day-to-day general management including staffing, schedules, payroll, performance management, training, education, development of policy and protocol, compliance, and safety.Responsibilities:OperationsCreates and monitors systems/processes to ensure pre-analytic specimen integrity.Monitors workflow and productivity metrics to meet statistical goals. Responds to operational metrics that are out of acceptable limits with a focus on improvement and efficiency.Utilizes Qgenda scheduling software to ensure appropriate staffing to support and accomplish departmental goals and objectives in accordance with scheduling and timekeeping policies.Provides for proper orientation, training, and in-service education of staff; assigns work and provides for cross-training as appropriate; monitors and supervises work to ensure compliance with established procedures, policies, and standards; monitors quality and quantity of work performed in the laboratories.Responds to and investigates safety reports, including follow-up.

Tracks issues and creates systems to address/correct them.Manages workflow and workload to meet lab and department service goals.Responds to specific customer service issues.Periodically reviews and revises procedures in order to improve quality and productivity, and to comply with current regulatory standards. Recommends new processes and procedures to leadership.Manages staffing model and complement within budget (including overtime) to meet laboratory and department goals.Human ResourcesCoordinates the orientation of new employees and participates in training for new systems and technology.Ensures compliance with hospital and department requirements and competency with job requirements.

Facilitates ongoing development of staff, assuring staff participation and competency.Develops staffing patterns and schedules staff to meet work demands of a 24-hour/7 days per week operation, including coverage of sick calls, vacations, and extended leaves, and deploys staff as necessary within budgeted FTEs.Utilizes PeopleSoft functions to authorize and process status changes, evaluates and performs overall employee performance appraisals; performs all other functions constituting proper management of staff