Process Assistant - Systems Administration

Looking to build a career in systems administration? Join our supportive and dynamic team where you'll gain hands-on experience with business-critical systems, develop valuable technical skills, and contribute to services that make a real difference to our partner organisations. About the Role East Midlands Shared Services (EMSS) is looking for a motivated and customer-focused Systems Administration Officer to join our Systems Administration Team.

This is an excellent opportunity for someone looking to develop their skills in systems administration, business applications, data management, and customer support within a collaborative shared services environment. Working as part of a dedicated team, you will help ensure the efficient, accurate, and timely administration of key business systems supporting HR, Payroll, Finance, and other corporate services.

You will contribute to maintaining data integrity, supporting users, resolving system queries, and helping deliver continuous service improvements. This role is ideal for someone looking to build a career in systems administration, business applications support, data management, or IT-related service delivery. To apply for this post, you must cover the below points in your application and provide clear examples and evidence of how each point has been met: GCSE Grade C/4 or above (or equivalent) in English and Maths.

Have clear communication skills including a good telephone manner and the ability to engage and communicate with colleagues, customers and stakeholders at all levels. Be competent in using Microsoft Office applications including Word, Excel, and Outlook and able to produce accurate work to deadlines. An understanding of IT systems and system support, with a willingness to learn new processes and technologies.

Excellent attention to detail, and a commitment to maintaining data accuracy. Work well both independently and as part of a team. In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.

We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire.

Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following