Project Manager, Financial Systems and Processes (202659)

Reporting to the Treasurer, the Project Manager, Financial Systems and Processes leads the replacement of Microsoft Dynamics GP with a modern ERP solution. The role oversees project planning, procurement, implementation, data conversion, testing, training, go-live, and stabilization while working with Finance, ITS, departments, senior leadership, consultants, and vendors. The position supports financial process modernization by improving controls, data quality, system integration, and workflow efficiency, ensuring the ERP implementation delivers long-term operational, financial, and organizational value.

Accountabilities: ERP Implementation Project Management Lead the ERP replacement project from initiation through implementation and post-launch stabilization. Develop and manage the project plan, scope, schedule, budget, resources, milestones, dependencies, risks and deliverables. Establish project governance, reporting, decision-making, escalation and approval processes. Lead procurement and vendor-selection activities, including requirements, evaluation criteria, demonstrations and recommendations.

Coordinate cross-functional project teams, subject-matter experts, consultants and implementation partners. Monitor progress, manage issues and changes, document key decisions and provide regular updates to project sponsors and senior leadership. Financial Systems, Requirements & Process Transformation Assess current financial systems, processes, controls and operational challenges. Lead business requirements gathering and process analysis across Finance and other departments.

Design and document future-state processes, workflows, procedures and system requirements. Identify opportunities to simplify, standardize and automate work, improve self-service and strengthen system integration. Ensure the ERP supports municipal accounting, budgeting, purchasing, accounts payable and receivable, taxation, financial reporting, asset management and related functions. Incorporate appropriate approval authorities, segregation of duties, audit trails and internal controls into system design.

Data Migration, Testing & System Integration Lead the data-migration strategy, including data mapping, cleansing, validation, conversion, reconciliation and business sign-off. Define requirements for historical and master data, the chart of accounts, vendors, customers, assets, open transactions and other financial records. Develop and oversee testing, including test scenarios, user acceptance testing, defect management, retesting and sign-off.

Coordinate integrations between the ERP and payroll, taxation, budgeting, procurement, asset management, banking and other corporate systems. Work with Information Technology Services and vendors to resolve data, conversion and integration issues. Ensure the solution complies with cybersecurity, privacy, data-governance and records-management requirements. Vendor Management, Change Management & Organizational Readiness Serve as the primary Finance contact for the ERP vendor and implementation partners.

Monitor vendor scope, deliverables, timelines and performance, and coordinate issue resolution and change requests. Lead organizational-readiness and change-management activities for affected staff and departments. Develop stakeholder-engagement, communication, training, user-support and knowledge-transfer plans. Coordinate user guides, procedures, job aids and end-user training. Establish go-live readiness criteria and lead cutover planning, readiness assessments, implementation activities and post-launch support.

Financial Controls, Post Implementation and Continuous Improvement Ensure the ERP maintains and strengthens financial controls, governance and compliance. Validate that workflows, approvals, segregation of duties, audit trails and reporting meet operational and audit requirements. Ensure the system supports applicable legislation, accounting standards, municipal policies and reporting requirements.

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