Quality Manager Laboratory Medicine

The Quality Manager will provide strategic and operational leadership for quality management across Laboratory Medicine services, ensuring the effective implementation, maintenance and continual improvement of the Quality Management System (QMS). The post holder will lead quality, governance, audit, risk management and accreditation activities across Haematology, Blood Transfusion, Clinical Biochemistry, Essential Services, Specimen Reception and Mortuary services.

Working closely with clinical, scientific and operational leaders, the post holder will ensure compliance with ISO 15189:2022, HTA, MHRA and other relevant regulatory standards, supporting the delivery of safe, effective and patient-focused services. The role will lead quality improvement programmes, coordinate internal and external audits and inspections, manage quality investigations, and oversee corrective and preventive action plans to maintain accreditation and continuously improve service performance.

The successful candidate will provide expert advice on quality and compliance matters, lead and develop the Quality Team, and promote a culture of continuous improvement, innovation and patient safety across Laboratory Medicine. They will analyse quality and performance data, manage quality risks, develop policies and governance frameworks, and contribute to the strategic development and transformation of pathology services across the organisation., Lead and maintain the Quality Management System across Laboratory Medicine services.

Ensure compliance with ISO 15189, HTA, MHRA and other relevant regulatory standards.Lead accreditation, audit, inspection and quality assurance activities. Investigate quality incidents, risks and non-conformities, ensuring effective corrective actions are implemented.Drive continuous quality improvement and patient safety initiatives across the service. Develop, review and implement quality policies, procedures and governance processes.Analyse quality and performance data to identify trends, risks and opportunities for improvement.

Provide expert advice and support to clinical, scientific and operational teams on quality and compliance matters. Manage and develop the Quality Team, promoting a culture of continuous improvement and excellence. Act as the key liaison with regulatory and accreditation bodies and contribute to the strategic development of Laboratory Medicine services., For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

oExcellent knowledge, understanding and experience with quality standards, ISO:15189, HTA, GPG (E) oKnowledge of a range of pathology analytical systems, techniques and QA across multiple departments including Biochemistry, Haematology, Mortuary and Microbiology. (E) oAble to demonstrate commitment to service improvements and develop long-term quality management plans in line with the department's aims and objectives.

(E) oAbility to prioritise workload, delegate appropriately and formulate and implement long-term quality improvement plans for the department oUnderstanding of the critical importance of confidentiality (E) oExperience of document management systems (e.g. IQM/Q-pulse). (E) oExperience of managing a small team, involving evidence of personal ability to meet deadlines, support staff development and progression and achieve positive outcomes for users (E) oEvidence of successful working with teams, including clinical and non-clinical staff and supporting staff individual objectives (E) oExperience of service development and implementing and influencing change (E) oExcellent individual work ethic and strong project management skills.

(E) oAbility to provide day-to-day supervisory guidance to a group of staff and have some line management responsibilities (E) Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locat