Receptionist - Kansas City, MO

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. ReceptionistLocation: Kansas City, MO 64138 | Onsite Pay: $19.00-$21.00/hour Schedule: Monday-Friday, 8:00 AM-5:00 PM (must be seated and ready to begin work by 8:00 AM) Employment Type: Contract-to-Hire Parking: Employee Parking AvailableAbout the RoleOur client is seeking a professional, customer-focused Receptionist to serve as the face of their workplace.

This highly visible, client-facing position is responsible for creating exceptional experiences for visitors, employees, and guests while ensuring the reception area operates smoothly and efficiently.The ideal candidate is friendly, polished, service-oriented, and passionate about creating a welcoming workplace environment. This role combines reception, hospitality, workplace services, and administrative support in a fast-paced professional setting.Key ResponsibilitiesGuest & Visitor ExperienceWelcome and assist guests, visitors, and employees with professionalism and enthusiasm.Provide office orientations, directions, and wayfinding assistance throughout the campus.Create a positive first impression for all visitors and guests.Respond to inquiries promptly and ensure a high level of customer satisfaction.Reception & Front Desk OperationsServe as the primary point of contact for visitors, clients, vendors, and employees.Maintain a clean, organized, and well-stocked reception area.Manage visitor check-in procedures and issue visitor or temporary employee badges.Handle incoming phone calls and direct inquiries to the appropriate departments.Maintain updated contact and phone directories.Customer Service & Workplace SupportDeliver outstanding customer service while maintaining professionalism and confidence.Support workplace initiatives that enhance the overall employee and client experience.Provide recommendations for improving workplace services and experiences.Ensure the front lobby and reception area meet company standards and create a welcoming atmosphere.Meeting & Event CoordinationAssist with meeting and event logistics, including setup and coordination needs.Partner with facilities and workplace teams to ensure events and meetings run smoothly.Proactively communicate and prepare for workplace activities and visitor needs.Administrative & Operational SupportCreate and submit work orders for maintenance, custodial, safety, and security requests.Arrange transportation services as needed.Assist with special projects and additional administrative tasks.Anticipate client and employee needs and provide solutions before issues arise.Security & ComplianceMonitor visitor activities and ensure adherence to workplace security procedures.Identify and escalate potential risks related to safety, security, privacy, or operations.Qualifications3+ years of reception, hospitality, customer service, workplace services, or other client-facing experience.Strong verbal and written communication skills.Excellent interpersonal and relationship-building abilities.Ability to multitask and prioritize in a fast-paced environment.Strong problem-solving skills and a proactive mindset.Professional appearance and demeanor.Experience in hospitality, front desk, concierge, or customer-facing roles preferred.Experience with CMMS (Computerized Maintenance Management Systems) is a plus, but not required.What We're Looking ForA positive and welcoming personality.Strong attention to detail and organizational skills.A passion for delivering exceptional customer experiences.Someone who thrives in a collaborative, service-oriented environment.Ability to handle multiple responsibilities while maintaining a professional and friendly presence.If you enjoy creating memorable experiences, delivering exceptional customer service, and being the welcoming face of a professional workplace, we'd love to hear from you!Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are