Job at a glance
We are currently looking for a hardworking and enthusiastic individual to join our friendly, GP Practice team in East London as a Receptionist. The post-holder will be responsible for dealing with telephone calls and checking patients in with their appointments, helping patients with their queries and undertaking admin tasks in the Practice., The main role of the receptionist is to receive, assist and direct patients and visitors in the Practice in a professional, courteous, and effective way.
The individual must be able to provide general assistance to the Practice team and project a positive and friendly image to patients and visitors, both in person and via telephone. The individual must also be able to support the Practice team by supporting and undertaking in administrative duties. The role is suitable for someone who has admin and primary care work experience and they must be able to multi-task, hold excellent communication skills and has a passion for helping patients and able to provide excellent customer service.
We are a friendly GP Practice based in East London with a list size of 11,000 patients. We are a friendly, supportive, teaching, patient-centred practice committed to providing excellent patient care to the local community. We have 3 GP Partners, 1 Salaried GP, 4 Long-term Locum GPs, 1 Practice Nurse, 2 Clinical Pharmacists, 1 Pharmacy Technician, 21Physiotherapists, 1 Paramedic and 1 Nursing Associate.
We offer in-house services such as Phlebotomy and Travel Injections. We have a large building to accomodate our patients and services. Car parking is available and East Ham underground station is a 5 minute walk from the Practice.