Job at a glance
At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll shape communities, build lasting relationships, and grow your own career along the way. We're proud to be ranked among the top in ORA Power Rankings and to hold a 4.6 rating on Glassdoor from our very own team.
When you join GoldOller, you're not just finding a job. You're finding a place where you belong, a purpose you can believe in, and a company that invests in your future. Ready to make an impact? Apply today! Position Purpose: The Regional Property Manager (RPM) is a strategic leader responsible for the performance, growth, and culture of a portfolio of properties. Reporting to the Director of Operations and President, the RPM ensures multiple aspects of operational excellence, drives NOI performance, and builds high-performing teams through coaching, mentorship, and accountability.
The RPM is responsible for direct budget preparation, monitoring budgets, preparing reports of activities and fiscal status, monitoring operating practices and procedures, and recommending changes to promote efficiency. This role requires balancing business acumen with people leadership—guiding Community Managers and site teams to deliver exceptional Gold Standard resident experiences while cultivating talent for future growth.
This Regional Property Manager position will be based in Philadelphia, PA. *Compensation commensurate with experience. Operational, Strategic & Financial Leadership Monitor collections, vacancy, and loss reports; ensure delinquency procedures and evictions are completed timely across the portfolio. Review and enhance operational, personnel, and departmental policies to improve efficiency and service quality.
Assist in preparing and reviewing annual budgets for assigned properties. Maximize revenue by leveraging approved marketing plans and recommending rent growth opportunities. Conduct monthly and quarterly site inspections via HappyCo and submit timely reports to senior leadership. Oversee marketing strategies to drive occupancy and recommend rent adjustments based on market conditions. Manage emergency on-call schedules and follow up to ensure proper response and handling.
Ensure accuracy of monthly reports, including asset performance, occupancy, and financial results. Maintain a 50% average make-ready percentage; create action plans for shortfalls and notify senior leadership when risks arise. Ensure rentable inventory is always available to sustain occupancy growth. Review and approve purchase orders; ensure PO compliance and proper approvals before expenses occur.
Implement strategic initiatives aligned with company KPIs and operational goals. Monitor team task management systems (such as Monday.com). Partner with senior leadership on contract negotiations, cap-ex planning, and major operational initiatives. Ensure residents receive consistent, high-quality service through strong processes and community partnerships. Oversee resolution of escalated resident issues, lease terminations, grievances, and legal matters in compliance with policy and law.
Promote safety and building standards by ensuring preventative maintenance and emergency procedures are executed effectively. Support additional operational needs as required. Coaching, Leadership & Talent Development Mentor and develop Community Managers and site teams with ongoing coaching, feedback, and guidance. Lead with a growth mindset and support professional development, succession planning, and continuous learning.
Conduct interviews, property inspections, performance evaluations, and growth plans; set expectations and address performance gaps with accountability and documentation. Foster a culture of collaboration, empowerment, and engagement aligned with company values. Ensure new hires receive thorough onboarding, training, and support on a