Job at a glance
As a Safeguarding Support Assistant, you'll play a vital role in ensuring safeguarding concerns are managed effectively by providing high-quality administrative and coordination support to the Safeguarding Team. You'll organise and support safeguarding meetings, maintain accurate records, liaise with a wide range of partners and professionals, and help ensure safeguarding processes are delivered within statutory timescales.
This is an excellent opportunity for a highly organised individual who is passionate about making a difference and wants to contribute to safeguarding adults and improving outcomes for people across Gateshead. What you'll get to do: Provide specialist administrative and coordination support to the Safeguarding Team, helping to ensure safeguarding processes are delivered effectively and within statutory timescales.
Coordinate and facilitate Section 42 Safeguarding Planning and Review Meetings, including arranging attendance from relevant partners and distributing meeting information in line with procedures. Attend safeguarding meetings and produce accurate, high-quality minutes, safeguarding plans and records, ensuring documentation is completed and shared promptly. Maintain accurate and confidential records on social care systems, ensuring compliance with safeguarding, information-sharing and data protection requirements.
Work closely with colleagues, partner agencies, commissioned providers and service users to support effective communication and the smooth delivery of safeguarding services. Support the management of organisational safeguarding enquiries, including attending triage meetings and monitoring information requests and responses. Assist with data monitoring, reporting and quality assurance activities, helping to identify trends, maintain accurate information systems and support service improvement.
NVQ Level 3 in Business Administration/Business Support (or equivalent experience) GCSE English and Maths at Grade 4/C or above (or equivalent). Experience providing high-quality business, administrative or operational support in a busy environment. Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail. Experience arranging, servicing and accurately minuting meetings, with the ability to produce clear and professional records.
Excellent communication skills, both written and verbal, with the confidence to work effectively with colleagues, partners and service users. Strong IT skills, including experience using Microsoft Office applications and maintaining accurate information on electronic systems and databases. Ability to work independently using your own initiative, whilst also contributing positively as part of a supportive team Do you want to help make Gateshead a place where everyone thrives?
If that sounds like you, keep reading - we might be the perfect match. We're delighted that you're interested in working with us. You'd be joining us at a very exciting time. We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive. At Gateshead Council you'd be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance.
Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we're confident that it isn't just the salary that attracts our staff. Be part of a service that puts people at the heart of everything it does. Adult Social Care at Gateshead Council supports adults with care and support needs to live safe, independent and thriving lives.
The service provides statutory assessments, safeguarding, prevention, and a wide range of community-based sup