Job at a glance
Position Overview : The Sales Engineer will play a key role in supporting the commercial team with technical expertise, customer engagement, and white label project coordination. -- Key Responsibilities Technical Sales Support (50%) - Support sales managers and commercial teams with technical customer inquiries. - Provide technical advice and product presentations to customers and partners. - Participate in customer visits and technical discussions.
- Support tender processes and technical documentation preparation. - Assist Technical Account Managers with advanced technical topics when required. Market Insights & Product Feedback (20%) - Gather market intelligence regarding customer needs, industry trends, and regulatory requirements in France. - Share structured feedback with Product Management and R&D teams. - Prepare quarterly market insight reports to support product evolution and competitiveness.
White Label Product Support (20-25%) - Support customers interested in white label EV charging solutions. - Guide customers through branding and customization processes. - Collect technical and functional requirements. - Coordinate with internal teams to ensure successful project implementation. - Handle basic low-code customization and configuration tasks when necessary. Additional Responsibilities - Support Customer Service with complex technical requests.
- Assist with translation and localization of technical materials when needed. - Present product roadmaps together with Product Management and Sales teams. - Deliver technical training sessions on installation and product usage.