Develop and deliver training sessions for new starters and experienced sales teams Coach sales representatives on call structure, objection handling, rapport building and closing techniques Listen to calls, identify patterns and turn insights into actionable improvements Create scripts, talk tracks and playbooks Lead roleplays, workshops and 1:1 coaching sessions Use performance data, CRM and dialler systems to improve training outcomes Accelerate onboarding and help new starters reach competency faster Work closely with sales leadership to improve team performance Requirements Strong background in appointment setting, SDR or outbound sales Proven experience coaching or developing sales teams Deep understanding of cold calling psychology and conversational selling techniques Ability to turn top performer behaviour into simple, repeatable frameworks Confidence delivering group training and 1:1 coaching Data-driven mindset Comfortable using CRM and dialler systems to track performance and identify opportunities Core Competencies Demonstrates expertise in developing and delivering training programs for sales teams, with a focus on coaching techniques, performance data analysis, and effective use of CRM and dialler systems to enhance sales outcomes.
Highest-signal resume keywords Coaching Sales Teams Cold Calling Psychology CRM Proficiency Data-Driven Mindset Training Development ATS Optimization Keywords Hard Skills Appointment Setting Outbound Sales Conversational Selling Techniques Call Structure Objection Handling Rapport Building Closing Techniques Performance Data Analysis Script Creation Framework Development Soft Skills Confidence in Group Training 1:1 Coaching Skills Tools & Technologies CRM Systems Dialler Systems