Security Command Center Attendant - (Celebration Key - Bahamas)
Carnival Corporation
Job at a glance
Job Description Job Summary The Security Command Center Attendant is responsible for continuously monitoring and responding to HESS (Health, Environment, Safety, and Security) incidents, alarms, and emergencies within the facility at one or more Carnival Corporation owned and operated global destination. This role involves the observation and operation of surveillance systems, including CCTV and other monitoring equipment, to ensure a safe and secure environment for personnel, guests, and assets.
The attendant coordinates communication during incidents, maintains accurate documentation of all security-related activities, and ensures that all systems are properly maintained and functioning. In addition, the position supports training initiatives, promotes compliance with security protocols, and assists in developing response procedures to enhance overall safety and operational efficiency. Surveillance Monitoring & Incident Response Monitor CCTV cameras, alarm systems, and access control systems to identify and assess potential security threats.
Respond promptly to security incidents, alarms, and emergencies, ensuring appropriate action and dispatching security personnel as needed. Monitor fire alarm systems, manage emergency calls and alerts, and coordinate with DPFSO/PFSS to deploy the Incident Response Assistance Team (IRAT) when required. Maintain continuous situational awareness of all monitored areas to ensure safety and security across the facility." Documentation & Reporting Maintain accurate and detailed records of all security incidents, alarms, and corresponding responses.
Complete work logs, daily reports, and system documentation to ensure traceability and compliance with company protocols. Report any irregularities, system malfunctions, or security concerns to the Port Facility Security Supervisor for timely resolution. Compliance, Training & System Maintenance Ensure compliance with health, safety, and environmental regulations as well as HESS and company policies.
Participate actively in drills, training sessions, and emergency response exercises to enhance readiness and operational efficiency. Support the upkeep, functionality, and testing of security monitoring systems and communication tools. Ensure proper use of cleaning chemicals and maintenance of a safe working environment. Collaboration & Safety Promotion Coordinate and communicate with other departments, including Security, Operations, and Management, for effective incident response.
Promote a culture of safety and accountability through adherence to company safety competencies and regulations. Assist with cross-departmental initiatives to strengthen overall security and operational resilience. Perform other related duties as assigned by management in support of the facility’s security objectives. Knowledge, Skills & Abilities Needed Ability to adhere to the company’s standards regarding dress and appearance.
Ability to maintain confidentiality and data protection standards when handling vendor financial or business documents Ability to work collaboratively in a team-oriented environment as necessary. Strong organizational and time-management skills, with the ability to multitask effectively. Excellent written and verbal communication and interpersonal skills. Proficiency in Microsoft Office Suite and familiarity with data entry and reporting tools.
Detail orientated with a proactive approach to problem solving. Ability to multi-task and think critically Problem-solving and decision-making abilities Strong planning and coordination skills, especially in handling multiple priorities under tight deadlines. Must be physically fit. Ability to work in an outdoor environment as needed. May need to stand for long periods of time. May be requested to work a shift schedule while at any of the destinations.
Knowledge : Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques. Skills: Strong time management and