Senior Customer Success Manager at Agentic AI PropTech SaaS
Grey Matter Recruitment
Job at a glance
Help build the future of AI-powered Customer Success, working directly with enterprise property businesses as they adopt one of the UK's most exciting AI platforms. The Company AI startup transforming the £33bn property industry Building AI agents that automate 80-90% of operational workloads Early-stage business with equity, huge growth and unicorn ambitions The Role Own onboarding, adoption, retention and expansion for enterprise customers Help build AI-powered CS automations, workflows and scalable processes Partner with Product & Engineering to shape the future of the platform The Need Customer Success or Account Management experience within B2B Saas Comfortable with APIs, integrations, data and technical troubleshooting Commercial relationship builder Passion for AI, automation and building modern Customer Success functions