Job at a glance
Housekeeping Standards Oversee daily housekeeping operations and ensure all areas are maintained to the highest standards. Carry out regular inspections of guest, member, public, and back-of-house areas. Ensure checklists, cleaning procedures, and daily tasks are completed efficiently. Monitor housekeeping supplies, linen, amenities, and equipment. Team Leadership Supervise, support, and motivate the housekeeping team throughout each shift.
Allocate tasks effectively and ensure the team consistently meets our standards. Support the training and development of colleagues. Assist the Housekeeping Manager with the smooth running of the department. Member & Guest Experience Deliver a discreet, professional, and friendly service to Members and Guests. Respond promptly to housekeeping requests and resolve issues where possible. Communicate guest preferences and requirements effectively.
Work closely with other departments to deliver a seamless experience. Communication & Safety Ensure clear and effective shift handovers. Report maintenance issues, incidents, damages, or concerns promptly. Follow all Health & Safety, COSHH, and company procedures. Previous experience in a Senior Housekeeper, Housekeeping Supervisor, or similar role, ideally within luxury hospitality. A genuine passion for exceptional cleanliness and attention to detail.
Confident leading and supporting a team. Highly organised, proactive, and hands-on. Professional, discreet, and guest-focused. Excellent communication skills and a positive approach to teamwork. Knowledge of Health & Safety and COSHH procedures., In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of the recruitment process. In 1863, a group of artists, writers, and free thinkers gathered with a shared conviction: that the finest conversation, the boldest ideas, and the warmest hospitality belonged together under one roof. Charles Dickens dined here. Whistler argued here. Rodin was inspired here. The Arts Club was born not as a venue, but as a living expression of creative life - and it has never stopped.
At the heart of that life today are the people and spaces that bring our club to life every day. This is more than an operation - it is an environment where members connect, create, and return time and time again because something about it feels truly special. It takes an exceptional person to be part of that. In return, we offer an excellent range of rewards and benefits, including: Private medical benefits Life Assurance Long Service Awards Reward Gateway Benefits Scheme Discounts on food & beverage in our restaurants and sister businesses An exciting range of learning and development programmes & opportunities for continual progression Enhanced maternity pay Enhanced sickness pay Complimentary meals while on shift Employee Assistance Programme Birthday extra day off