Senior Professional Services Consultant - Hybrid Cloud Data Center
Logicalis, Inc.
Job at a glance
SummaryProvides senior-level professional services delivery for hybrid cloud and data center solutions, with primary emphasis on enterprise data protection and virtualization. Leads client engagements from discovery and design through implementation, migration, validation, documentation, and knowledge transfer. Serves as a trusted technical advisor who can own project delivery and guide strategic technology conversations with clients.Essential Duties and ResponsibilitiesPerforms implementations of overall solutions for clients, including development of solution designs, implementation plans and documentation.Develops Logicalis standards for scoping, documentation, and implementations.Provides, as subject matter expert, guidance, assistance and recommendations to determine new technical services and solutions for client's business.Leads project teams to deliver successful implementations.Performs expert integration and customized consulting services.Satisfies client technology services and solution requirements using best practices to:DesignPlanImplementValidate and TestDocumentProvide Knowledge TransferTroubleshootSupportWorks directly with client to gather requirements, design solutions, build proof of concepts and implementations solutions.Delivers consultative-based knowledge transfer and documentation to Logicalis' clients.Works with RMO and PMO in scheduling and managing engagements.Works with Logicalis' clients to perform assessments, health checks, performance tests, and capacity planning.Responsible for product evaluation, process improvement, and practice refinement activities.Establishes relationships with clients by demonstrating strong listening skills.Builds credibility and trust by delivering what has been promised within established timeframes.Maintains focus on client satisfaction and expectation management.Mentors and trains team members on working in collaborative environment.Leads data protection, virtualization, infrastructure modernization, migration, business continuity, disaster recovery, and cyber resiliency engagements.Translates business, recovery, security, and operational requirements into resilient solution designs and implementation plans.Owns technical project execution, proactively manages risks and dependencies, and communicates status, decisions, and recommendations to client and internal stakeholders.Develops and applies automation using tools such as Ansible, Terraform, PowerShell, or vendor APIs to improve consistency and repeatability.Maintains technical knowledge and certifications aligned with Logicalis partner requirements and strategic solution priorities.Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.Supervisory Responsibilities This job has no supervisory responsibilities.Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience/Technical Requirements/Certifications Equivalent combination accepted.Education Bachelor's Degree in a related field.Experience / Technical RequirementsDemonstrated success leading enterprise infrastructure projects and owning client-facing technical conversations, solution designs, implementations, troubleshooting, documentation, and knowledge transfer.Advanced design and implementation experience with at least one enterprise data protection platform: Veeam, Rubrik, or Commvault.Working knowledge of backup architectu