Job at a glance
As Service Manager, you'll have overall responsibility for the day-to-day leadership and performance of the home, ensuring residents receive outstanding care while supporting your team to achieve their full potential. You'll create a culture where quality, kindness and continuous improvement are embedded in everything you do. Your responsibilities will include: Leading and inspiring your team to consistently deliver exceptional, person-centred care.
Providing visible, approachable and supportive leadership throughout the home. Building strong relationships with residents, families and healthcare professionals. Managing occupancy, budgets and resources to ensure the continued success of the service. Maintaining compliance with CQC standards and all relevant legislation. Driving continuous quality improvement through effective clinical governance.
Supporting recruitment, onboarding and development of colleagues. Promoting meaningful activities, independence and choice for every resident. Ensuring the home operates safely, effectively and in line with Shaw Healthcare's vision of providing the quality of care we would want for our own loved ones. We're looking for a compassionate and motivated leader who is passionate about delivering exceptional care.
You'll have: Previous experience managing a care home or a service of a similar size and client group. A proven ability to lead, motivate and develop high-performing teams. Experience managing budgets, occupancy and operational performance. Strong knowledge of CQC standards and quality assurance. Excellent communication and relationship-building skills. A caring, compassionate and values-driven approach.
Shaw healthcare, we're looking for a dedicated Service Manager to lead our welcoming 40-bed specialist care home, where you'll have the opportunity to make a real difference every day. You'll work alongside a committed team to deliver high-quality, person-centred care, building strong relationships with residents, families, GPs and local healthcare professionals to ensure every individual is supported to live life to the fullest.
Everything we do is guided by our core values of Wellness, Happiness and Kindness. Why Join Shaw Healthcare? At Shaw Healthcare, our people are at the heart of everything we do. We're proud to be one of the UK's leading health and social care providers and the largest Employee Ownership Trust in the healthcare sector. With 76% of the company owned by our employees, our colleagues play a genuine role in shaping the future of our organisation and share in its success., This is more than a management role-it's an opportunity to lead a dedicated team, influence positive change and build your career within an organisation that genuinely invests in its people.
If you're ready to make a lasting difference and lead a service where people always come first, we'd love to hear from you. £47,500 per annum 37.5-hour working week Employee Ownership Trust annual tax-free bonus (colleagues have received up to £2,850 to date) 30 days annual leave Tailored professional development programmes 24/7 GP Online access through our healthcare app Refer a Friend Scheme with rewards of up to £1,000 Retail, leisure, holiday and travel discounts The opportunity to lead a well-established service with the support of an experienced senior leadership team