Service Manager

Spencer Richardson are proud to be supporting a long‑established, industry‑leading plant hire organisation in their search for an exceptional Service Manager. This is a rare opportunity to step into a high‑impact leadership role within a business known for its innovation, strong values, and commitment to keeping the UK’s infrastructure moving. If you’re a confident people leader with plant or construction equipment experience, and you thrive in a fast‑paced, hands‑on environment, this role offers the autonomy, influence, and progression you’ve been looking for.

Why this role stands out You’ll be joining a company where people genuinely come first. Their service department is the heartbeat of the operation, and you’ll play a pivotal role in ensuring the fleet stays safe, compliant, and performing at its best. This is your chance to shape a team, drive standards, and make a measurable impact every single day. What you’ll be doing You’ll lead the service department with ownership, clarity, and confidence, including: Running the service department - overseeing day‑to‑day operations and ensuring everything runs smoothly Managing equipment checks - including Red Pen Checks and compliance inspections Championing workshop safety - embedding safe working practices and high standards Overseeing repairs - ensuring maximum equipment availability Leading and developing the team - coaching, supporting, and driving performance Maintaining statutory training - ensuring all qualifications remain up to date Ensuring compliance across the workshop and yard Processing timesheets accurately and on time Delivering toolbox talks and regular team briefings Monitoring spend - analysing PO reports to identify savings and highlight overspend Supporting recruitment of workshop fitters when required Driving engagement and productivity across the department What we're looking for Proven management or supervisory experience Confident leadership skills with the ability to motivate and influence Exceptional organisation and attention to detail Ability to work to tight deadlines in a fast‑paced environment Strong communication skills and a people‑first approach Health & Safety awareness Good Excel skills NVQ Level 3 in Plant Maintenance or equivalent Plant hire, workshop, or construction equipment experience For more information or a confidential chat, reach out to [email protected].