Supervisor, Commercial Loan Servicing - Document Preparation

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you.

You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation RangeAnnual Salary: $55,500.00 - $74,500.00 (Amount based on relevant experience, skills, and competencies.)About This JobThe main purpose of this job is supervise production staff that is responsible for preparing commercial loan documentation that comply with regulatory requirements and Bank policy.Essential Functions Develop and maintain relationships with internal and external customers and business partnersEnsure regulatory compliance and manage operational risk within the assigned team and departmentDevelop and engage production staff to ensure production, accuracy, and timeliness goals are metIdentify process improvement opportunities and train new/existing operations staffManage internal customer relationships through daily transactional responsibilities and service-level agreements (SLA's)Oversee department workflow and effectively communicate decisions, priorities, and relevant information to team members Provide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations, and answer day-to-day questions for team members Perform other duties as assigned Knowledge, Skills & Abilities RequiredStrong knowledge of the loan operations field and with loan or legal documents Strong problem-solving skills with a solutions-oriented approachOutstanding interpersonal skills with the ability to quickly connect with teammates and business partnersAbility to work in a fast paced environment with extremely visible resultsAbility to create a collaborative environment between operations, their business partners, and customersAbility to communicate complex information to a variety of audiences using both written and verbal means of communicationAbility to complete daily tasks with minimal supervision and handle multiple tasks and projectsAbility to develop and coach team members with proven ability to achieve results through collaboration and teamwork Self-starter with strong decision-making skills and the ability to effectively communicate and interact with all levels of the company, clearly expressing ideas and concepts, both verbally and in writing Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Word, Excel and OutlookEducation & ExperienceBachelor's Degree in Business or Finance or equivalent combination of education and experience preferred3+ years commercial loan servicing experience required1+ years leadership experience required Experience using LaserPro, commercial banking, customer service/contact center, and/or operations supervision preferred***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.

This compensation range is for the Supervisor and Senior Supervisor, Commercial Loan Servicing job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not li