Job at a glance
We are seeking a dedicated, experienced, and compassionate Team Leader to join our care home team in this exciting role. As a key member of the leadership team, you will play a vital part in upholding the highest standards of care by actively supporting and developing our frontline care staff. This role is designed not only to oversee care delivery but to enhance staff performance through direct coaching, mentoring, and observation, ensuring every team member feels confident, competent, and supported in their role.
You will work closely with the Home Manager and Deputy Manager to monitor care practices, guide staff in delivering person-centred support, and identify areas for development and training in real time. Although you will have supernumerary time, you will also be expected to provide hands-on support by covering senior care shifts, ensuring resident safety and continuity of care. This is an exciting opportunity for a motivated senior carer or existing team leader who is passionate about raising care standards through leadership, empowerment, and continuous improvement.
The role will balance working on the floor as a senior care assistant, with some dedicated supernumerary time to focus on the other responsibilities required., Care Delivery Oversight: Act as a role model, leading by example to promote excellence in care delivery. Support the development and implementation of personalised care plans. Observe and evaluate care practices, identifying areas for improvement or additional training.
Staff Coaching & Development: Provide day-to-day coaching, mentoring, and guidance to care staff. Conduct regular informal assessments of staff skills and knowledge. Deliver feedback constructively, supporting ongoing development. Promote reflective practice and continuous improvement among the team. Leadership & Team Management: Support the Home Manager and Deputy Manager in maintaining high standards of care.
Participate in staff inductions, supervision, and appraisals as required. Promote team cohesion and a positive working environment. Be a point of contact for day-to-day operational questions from care staff. Quality & Compliance: Ensure care practices align with CQC standards and the home's policies and procedures. Assist with audits and quality assurance processes. Monitor and support adherence to safeguarding, infection control, and medication management protocols.
Operational Support: Be prepared to cover on call responsibilities on a rota basis. Communicate effectively with families, residents, and multidisciplinary teams. Contribute to staff meetings, handovers, and care reviews. Previous experience as a team leader or senior carer Willingness to complete NVQ 5 if not already achieved Leadership skills Qualified to minimum NVQ level 3 Desired criteria Strong literacy skills Confidence in dealing with Health professionals IT skills Strong medication awareness