Job at a glance
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you. References Visible links 1. https://www.tesco-careers.com/faqs/ You will be responsible for Understanding what may be getting in the way of individuals delivering a great service and actively remove these obstacles with them. Celebrating success within the team, being creative in the way you achieve this.
Being readily available to resolve customer and colleague queries, leaving them with a smile on their face. Ensuring the team are dressed for service and positively reflect our brand. Providing constructive feedback to Team Manager on individuals contribution to serving customers well. Role modelling great customer service and standards of dress, demonstrating a natural passion to delight our customers.
Ensuring our colleagues have the tools to deliver their role well. Developing own Operational and Behavioural Skills. Effectively co-ordinate resource to provide excellent service to customers by: Forward planning to ensure right resource is available at the right time in the coming week. Updating the Duty Manager to ensure they are kept well informed and able to pro-actively support. Supporting managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable of department KPIs and delivers the practical actions required to achieve these. You will need You will be someone with great communication skills and works well in a team, while being ready to roll up your sleeves and do what is needed to give our customers great service. Our vision at Tesco is to become every customers favourite way to shop, whether they are at home or out on the move.
Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.
In short, we are a place where Everyones Welcome. We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else.
So, talk to us throughout your application about how we can support. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click [1] here. Please note Tesco will only recruit individuals who have passed the school leavers age. To find out the school leavers age for your country please [2] click here We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer