Job at a glance
Job Title: Server Engineer | Group IT | IT Infrastructure Job Summary This is a senior role within the Infrastructure Operations team. The incumbent will be responsible for the design, administration, support, and continuous improvement of the organisation's infrastructure platforms, with a strong focus on Windows and Linux environments, enterprise storage solutions, and core infrastructure services.
The role will play a key part in advancing automation, DevOps practices, and Infrastructure as Code (IaC) capabilities to improve operational efficiency, consistency, and scalability. The successful candidate must possess advanced troubleshooting and problem-solving skills across hardware, operating systems, storage, and infrastructure platforms, and will be responsible for the execution, enhancement, and documentation of operational and maintenance procedures.
Job Responsibilities • Design, implement, maintain, and troubleshoot enterprise server, virtualization, and infrastructure environments to ensure high availability and optimal performance. • Manage and support Windows-based server platforms, including installation, configuration, patching, monitoring, and ongoing operational support. • Design, implement, support, and troubleshoot Linux and open-source infrastructure platforms, ensuring stability, security, and operational excellence across hybrid environments.
• Administer, maintain, and optimize enterprise storage platforms, ensuring data availability, performance, resilience, capacity planning, and adherence to business continuity requirements. • Develop and maintain automation, scripting, and Infrastructure as Code (IaC) solutions to support DevOps practices, streamline operational processes, improve consistency, and reduce manual intervention across the infrastructure estate.
• Administer and optimize virtualized infrastructure environments, ensuring scalability, resilience, and efficient resource utilization. • Design, implement, and maintain enterprise identity and access management solutions, including Active Directory forests, domains, authentication, and security services. • Design, implement, and support enterprise messaging and collaboration environments, ensuring reliability, security, and business continuity.
• Deliver cloud transformation initiatives, including cloud migrations, deployments, and hybrid infrastructure integration. • Provide advanced technical troubleshooting and root cause analysis for complex infrastructure incidents and operational challenges. • Participate in after-hours support and escalation processes to maintain critical business services and infrastructure availability.
• Ensure compliance with established change management, governance, and project delivery methodologies. • Collaborate with cross-functional IT teams to continuously improve infrastructure services, operational processes, and platform performance. • Develop, maintain, and enhance technical documentation, standards, procedures, and knowledge repositories for infrastructure operations.
• Identify opportunities for infrastructure modernization, automation, and process improvement to improve service delivery and operational efficiency. • Support the planning, implementation, and maintenance of secure, resilient, and scalable IT infrastructure solutions aligned with business requirements. Key attributes and competencies • Strong customer service orientation with a professional, approachable, and collaborative attitude.
• Excellent analytical, troubleshooting, and problem-solving skills. • Ability to work effectively within a team environment while remaining self-motivated and capable of working independently. • Demonstrated ability to take ownership, show initiative, and drive tasks through to successful completion. • Willingness to participate in after-hours support, maintenance activities, and operational escalations when