Job at a glance
FATHOMCompany History: Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering.
With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom’s extensive certifications include ISO 9001:2015, ISO 9001:2015 Design, ISO 13485:2016, AS9100:2016, NIST 800-171 and ITAR.Position SummaryThis role exists to turn operational reality into commercial excellence.The Manager of Pre-Sales Engineering leads the quoting and internal project management teams to ensure that quotes are accurate, executable, and margin-protective, and that awarded work flows smoothly from order to delivery.This leader uses deep manufacturing knowledge to eliminate the traditional gap between what is quoted, what is planned, and what is actually executed on the floor.Primary accountability areas include: Quoting accuracy and optimization, commercial execution discipline, quote-to-actual performance alignment, internal project management effectiveness and continuous improvement of estimating models and assumptions.
Primary Responsibilities1. Quoting Leadership & OptimizationLead and develop the quoting / estimating teamEstablish and enforce quoting standards:AssumptionsRisk flagsRouting logicCycle time, setup, and labor modelsApply CNC and manufacturing expertise to:Improve process selectionEliminate unrealistic assumptionsAlign quotes with true shop capabilityDrive continuous improvement in:Quote accuracyMargin protectionWin-rate by margin bandAct as the technical authority on manufacturability during quoting 2.
Quote-to-Execution AlignmentEnsure awarded work matches quoted scope, assumptions, and strategyValidate routings, setups, and process plans prior to releasePartner closely with Operations to:Confirm feasibilitySurface risks earlyAdjust scope or schedule before issues occurLead post-job reviews to close gaps between:Quoted vs actual timeQuoted vs actual costQuoted vs actual margin3. Internal Project / Program Management LeadershipLead internal Project Managers Ensure PMs:Run structured kickoffsMaintain scope, schedule, and change controlEscalate risks early and clearlyStandardize PM workflows from order acceptance through deliveryServe as escalation point for:Scope changesSchedule conflictsCommercial execution issues 4.
Cross-Functional IntegrationServe as the primary interface between:QuotingProject ManagementOperationsTranslate operational constraints into commercial decisionsSupport the Department P&L Owner with:Risk identificationMargin improvement initiatives 5. Continuous Improvement & SystemsImprove estimating tools, templates, and logicDrive standard work for quoting, work release and internal project managementSupport implementation of:Software optimizationERP / MES enhancementsData feedback loops from the shop floorChampion data-driven decision making in quoting and execution RequirementsAt least 5 years’ experience in a CNC or technical role, and supporting sales or customer engagement in a manufacturing environment.Bachelor’s degree in Engineering, Manufacturing, Materials Science, Mechanical Engineering, or a closely related technical field preferred.Deep understanding of manufacturing, specifically CNC and additive manufacturing technologies.
Ability to review and refine technical solutions, lead complex demos, and address technical objections.Experience with CAD/CAM software.Aerospace and Defense experience a plus.Previous leadership experience is a