US Retail Markets Claims Apprenticeship Program-Summer 2027

Description Join a hands-on, milestone-driven Claims Apprenticeship designed to prepare you for a career in casualty claims. Over 612 months,youllcomplete a flexible, goal-based program combining classroom training, on-the-job assignments, one-on-one mentoring, and real claim work. Successful completion prepares you to move into a ClaimsResolutionSpecialist role or other claims opportunities. Program highlights Duration: 612 months (flexible, hybrid,based on milestone completion) Schedule: Part-time or full-time options; progress is milestone-based so participants can advance as theydemonstratecompetency Training: Comprehensive classroom and practical training,jobshadowingandone-on-one mentoring Compensation:Competitive paid apprenticeship and eligibility forcompany benefits as applicable Career path: Clear progression to Claims Specialist roles and support for licensing and development Whatyoulldo (Key responsibilities) Manage, investigate, and resolve assigned claims within established authority levels.Including but not limited to Auto Accidents Gather information from policyholders, claimants, witnesses, and third parties (appraisers, medical providers, repair shops) to evaluate coverage, liability, and damages Review medical records, police reports, and other documentation to assess claim severity and determineappropriate reserves Negotiate settlements with claimants and attorneys; arrange expert inspections and coordinate ancillary resources as needed Identifysuspicious claims and refer to Special Investigations Unit (SIU);identifythird partysubrogation opportunities Maintainaccurateandtimelyclaim files, status reports, and documentation in claims systems Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim.

Training & support LicensingTraining(state adjuster licensing requirementassistancewhere applicable) Structured curriculum combining technical skills (coverage analysis, state tort basics, reserving,evaluation,negotiation) and soft skills (communication, empathy, customer service) One-on-onementoring from experienced claims professionals and regular milestone assessmentswith trainer and coach support Hands-on scenario-based exercisesinand exposure to leadership and cross-functional teams Continuous learning journeyprovidedfor enhancingCasualtyskills What we offer Paid apprenticeship with competitive compensation Mentorship, career development, and individualized mobility plans Support for licensing and tuition reimbursement for approved educational needs Access to health and wellness benefits (as applicable),andpaid leave Opportunity to convert to a full-time ClaimsResolutionSpecialist or other roles upon successful completion How the milestone-based progression works Youlladvance by completing a sequence of competency milestones (knowledge assessments,demonstratedtask performance, quality reviews) rather than strict calendar time Typical milestones include coverage & liability evaluations, reserves setting, independent file management, negotiation simulations, and compliance/ethics checkpoints The program is flexible: apprentices whodemonstratecompetency early can complete the program in ~6 months; others may take up to 12 months to meet all milestones How to apply:Submityour resume and a brief cover letter describing your interest in claims and your availability.

Candidates who meet the basic criteria will be invited to complete a virtual interview and skills assessment. Equal opportunity statement:We are committed to creating a diverse and inclusive workplace and encourage applicants of all backgrounds to apply. Reasonableaccommodations areavailable upon request during the selection process. Pursue a meaningful career helping people recover after loss apply for the Claims Apprenticeship today.

Qualifications Whatwerelooking for High school diploma or GEDrequired(no bachelors degreerequired) 02 years of professional experience; customer service, legal, me